Senior Project Manager, Connectivity

Caterpillar Inc.•Mossville, IL

1d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: Join our commercial connectivity team in Cat Technology! We contribute to our strategic plan for profitable growth and drive digital acceleration under the advanced technology leader pillar by executing connectivity programs to increase the number of Caterpillar connected assets around the globe which enhance Prioritized Service Events (PSE) and Customer Value Agreements (CVA) contributing to services growth.

Requirements

Implementation: Knowledge of how to run commercial incentive programs for organizations
Data Gathering and Reporting: Knowledge of tools, dashboards, and processes for gathering and reporting data; ability to practice them in a particular geographic region / industry
Project Administration: Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects. Monitors progress of work against plan as required to meet objectives.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Nice To Haves

Typically, 5+ years of experience around dealership operations aligns with this role’s seniority
Experience with commercial programs; connectivity incentives desired
Demonstrated ability to build relationships with Caterpillar dealers and internal industry groups
Identify areas of opportunities, develop a plan to close the gaps, and execute against business objectives
Knowledge of connectivity and telematics (Cat Product Link) is a plus

Responsibilities

Deploy Connectivity Programs by working with Cat Digital and Cat dealers encouraging them to connect high-opportunity assets in their population, regularly review the reporting status, and restore connectivity on assets that are not reporting.
Execute the Connectivity Programs by coordinating with key internal partners (Industries, Cat Digital & Cat Technology Core Team) while working with global dealers & customers to deliver overall connectivity program results.
Direct and motivate project team including key internal partners (Industries, Cat Digital & Cat Technology Core Team) and dealers to achieve connectivity targets.
Manage the day-to-day activities of connectivity projects, including overseeing project responsibilities and schedules.
Evaluate program engagement, Communicate Voice of Customer, Voice of Dealer and Voice of Business to connectivity program managers.
Identify and document best practices to ensure adherence to quality standards and processes.
Develop contingency plans for potential risks and monitor project results for significant deviations.