About The Position

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at [email protected] This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.

Requirements

  • 5+ years of experience in software implementation or enterprise system delivery
  • Proven success managing client‑facing projects with multiple stakeholders
  • Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills
  • Ability to manage competing priorities in a fast‑paced, matrixed environment
  • Experience supporting configuration, training, testing, and go‑live activities
  • Proficiency with Wrike, Excel, PowerPoint, and SharePoint

Nice To Haves

  • Experience with LIMS, forensic science, criminal justice, or medical examiner systems
  • Experience delivering federal or highly regulated projects
  • PMP certification or equivalent (or in progress)
  • Familiarity with Wrike or similar project management tools

Responsibilities

  • Lead full‑cycle software implementation projects from initiation through go‑live and project acceptance
  • Manage project scope, schedules, forecasts, risks, dependencies, and change control
  • Serve as the primary point of contact for customers and internal stakeholders
  • Develop and maintain detailed project plans and delivery forecasts
  • Deliver clear, proactive status reporting to customers and leadership
  • Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results
  • Manage invoicing milestones and ensure alignment with contractual deliverables
  • Identify issues, mitigate risks, and resolve conflicts to keep projects on track
  • Conduct post‑implementation reviews and contribute to continuous improvement efforts
  • Serve as a lead application consultant across configuration, testing, UAT, and deployment
  • Facilitate requirements gathering and translate business needs into system solutions
  • Deliver customer and internal training sessions (remote and onsite as required)
  • Guide customers through functional and data validation testing
  • Provide best‑practice recommendations to support application adoption and success
  • Participate in functional, regression, and user acceptance testing activities
  • Identify and document defects, validating fixes in collaboration with the customer and FAS development teams
  • Create and maintain customer project documentation, training materials, and user guides
  • Partner with cross‑functional teams and external stakeholders to ensure successful outcomes

Benefits

  • comprehensive benefit package

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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