Senior Project Engineer

Boeing•Seal Beach, CA

23h•Onsite

About The Position

Senior Project Engineer Company: The Boeing Company The Boeing Commercial Airplanes organization is seeking a 737NG/MAX Deputy Fleet Chief to support the 737NG/MAX Fleet Chief Office in Seal Beach, California. This Deputy Fleet Chief will be responsible for ensuring safe and economic operation of the 737NG and 737 MAX fleets. The Deputy Fleet Chief will ensure that fleet-related concerns are properly addressed; coordinate with management and others (inside and outside of the organization) regarding issues and concerns; represent and advocate for the airlines/customers at internal meetings; approve safety and major economic issues; approve plans and schedules and monitor timely resolution of in-service issues. Expectations as part of the Customer Support Team are to “Provide a superior customer experience, every time", 24 hours a day, and 7 days a week and 365 days a year. The successful candidate will have strong verbal and written communication skills in addition to project management and integration experience, and the incumbent must be able to travel to aircraft owner/operators to support technical/executive review meetings and discuss timely resolution of issues. Position Responsibilities: Build and maintain strong relationships with aircraft owner/operators. Advocate and develop highly innovative solutions for complex customer issues, concerns, and requirements with the Fleet Chief and to other Boeing internal organizations (be the “voice of the customer”) Provide senior technical oversight to the 737NG/MAX Fleet Team; which will include developing solutions for items raised on the Fleet Team Idea Exchange (FIX) bulletin board, providing senior technical leadership in Fleet Team meeting preparations, execution, and timely follow up of open items As required, attend and chair the following boards and meetings: Design Office Reviews, Change Boards, Fleet Team Integration and Project Reviews, Engineering Investigation Board (EIB), Safety Review Board (SRB), Fleet Support Review Board (FSRB) and Service Related Problem (SRP) meetings Build and maintain good relationships with internal/external customers and suppliers (e.g. Supplier Management, Warranty, Fleet Support Engineering, Design Engineering and Material Management) and associated and other industry senior leaders. Respond quickly to meet significant customer needs and resolve unusually complex problems with innovative/ingenious solutions. Perform in the capacity of a senior technical consultant/advisor to senior leadership on customer/fleet issues. Maintain expert level of awareness of fleet, industry and regulatory issues Provide senior technical consultation to, and/or represent the Fleet Chief in conducting executive and technical review meetings and regional technical conferences as required International and/or domestic travel is required. This position is expected to be 100% onsite. The selected candidate will be required to work on-site in Seal Beach, CA.

Requirements

Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
3+ years’ experience working with airline customers
5+ years’ experience leading efforts to resolve technical issues
Must be willing to support customer support role on a 24/7/365 basis
Ability to travel domestically & internationally up to 25% of time

Nice To Haves

Experience leading cross functional teams or projects
Experience providing briefings to senior and/ or executive level management
Experience working with Suppliers
Experience working with organizational leaders to develop & implement plans & objectives to meet requirements and create reports for management reviews & track performance to plan
Experience working in Customer Support

Responsibilities

Build and maintain strong relationships with aircraft owner/operators.
Advocate and develop highly innovative solutions for complex customer issues, concerns, and requirements with the Fleet Chief and to other Boeing internal organizations (be the “voice of the customer”)
Provide senior technical oversight to the 737NG/MAX Fleet Team; which will include developing solutions for items raised on the Fleet Team Idea Exchange (FIX) bulletin board, providing senior technical leadership in Fleet Team meeting preparations, execution, and timely follow up of open items
As required, attend and chair the following boards and meetings: Design Office Reviews, Change Boards, Fleet Team Integration and Project Reviews, Engineering Investigation Board (EIB), Safety Review Board (SRB), Fleet Support Review Board (FSRB) and Service Related Problem (SRP) meetings
Build and maintain good relationships with internal/external customers and suppliers (e.g. Supplier Management, Warranty, Fleet Support Engineering, Design Engineering and Material Management) and associated and other industry senior leaders.
Respond quickly to meet significant customer needs and resolve unusually complex problems with innovative/ingenious solutions.
Perform in the capacity of a senior technical consultant/advisor to senior leadership on customer/fleet issues.
Maintain expert level of awareness of fleet, industry and regulatory issues
Provide senior technical consultation to, and/or represent the Fleet Chief in conducting executive and technical review meetings and regional technical conferences as required
International and/or domestic travel is required.
This position is expected to be 100% onsite. The selected candidate will be required to work on-site in Seal Beach, CA.