Senior Project Engineer - Hyperscale

Eaton Corporation•Westerville, OH

38d•$83,250 - $122,100•Remote

About The Position

Eaton's North American Sales division is currently seeking a Senior Project Engineer - Hyperscale. This is a remote role, and candidates must reside within the United States to be considered. The position supports multiple U.S. time zones and offers a great opportunity to contribute to hyperscale data center customers and help build the infrastructure of the future. The primary function of the Project Engineer is to serve as the technical liaison between the product lines, field sales and the customer during the execution of data center project orders. In this role, you will have technical ownership of the order and creates a positive customer experience through a proactive approach to project support and issue resolution. The Project Engineer leverages centralized resources to manage documentation and resolve issues and builds relationships across customers and Eaton facilities to deliver a successful project. You will work independently on daily tasks, taking direction from Project Manager, Sales Engineers, and the Project Management Organization (PMO) Management Team.

Requirements

Bachelor's degree from an accredited institution
Minimum 3 years of work experience in sales, sales support, or technical role
Possess a valid and unrestricted driver's license

Nice To Haves

Bachelor's degree in Engineering or other technical fields
Electrical industry expertise and product knowledge
Prior sales and/or sales support experience
Possess technical sales aptitude, market knowledge, and electrical industry experience
Capable of working independently and in a team environment, using strong communication and interpersonal skills
Ability to establish customer relationships within the market area while maintaining and growing existing customer relationships
Possess necessary computer skills including Adobe Acrobat, AutoCAD, Bluebeam, Microsoft Office applications, construction/commissioning software (Procore, ACC, Nexus) and other product configuration tools
Possess organizational, presentation, training, and planning skill
Understand project management processes for supporting a project and take on a proactive approach in addressing open tasks or issues
Ability to travel 10% of the time

Responsibilities

Develop and maintain relationships with internal and external customers in assigned territory.
Interpret customer plans and specifications to provide accurate information on project orders.
Develop and execute proactive order entry strategies that will facilitate order fulfillment and technical support as well as minimize order delay.
Serve as the customer's advocate by relaying the appropriate level of urgency to peer contacts in the operations and escalating issues as required to management.
Use Bid Manager for product configuration, changes and pricing.
Provide technical support and follow through on warranty issues.
Coordinate and interpret Plant Drawings
Work closely with the Project Management Team including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers and the Documentation Team.
Leverage centralized resources to create and manage project submittal and O&M documentation.
Manage daily phone and email activity, providing directions, solutions and updates.
Pursue continuous learning of products and applications related to engineered products.
Take leading role in developing, mentoring, and monitoring on-the-job training for new and existing less experienced Project Engineers.
Represent sales at customer witness tests, inspections, and on-board approval meetings/visits.
Perform all other duties as required by Management.

Benefits

Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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