Senior Project Director - Reconstruction

Kustom US IncTucson, AZ
5d

About The Position

At Kustom, we bring order to chaos after disaster strikes - restoring property, stability, and peace of mind for businesses and families across the country. As a Senior Project Director, you lead complex, insurance-driven reconstruction projects end to end, owning scope, schedule, budget, quality, and the customer experience while setting the pace and standard for execution across the market.

Requirements

  • Exceptional Hands-On Leadership Experience
  • 7+ years leading reconstruction projects in restoration, construction, or insurance-driven environments
  • Experience managing multiple complex projects simultaneously with strong field and subcontractor coordination
  • Ability to lead through influence, communicate clearly under pressure, and deescalate issues with customers and partners
  • High accountability, strong follow-through, and consistent attention to detail
  • Insurance and Documentation Discipline
  • Working knowledge of restoration workflows, carrier expectations, and scope documentation requirements
  • Proven ability to write, justify, and manage supplements and change orders
  • Strong Financial Acumen
  • Track record of managing budgets, job costing, and margin performance in a production environment
  • Comfort using job cost systems and dashboards to identify risk and drive corrective action

Responsibilities

  • Leading End-to-End Project Execution
  • Own scope, schedule, budget, quality, and customer outcomes across multiple concurrent reconstruction projects
  • Align internal teams and subcontractors on sequencing, milestones, inspections, and deliverables
  • Driving Customer Communication and Stakeholder Alignment
  • Serve as the primary point of contact, setting expectations early and providing consistent, proactive updates
  • Resolve issues quickly and professionally to maintain trust and momentum
  • Managing Scope, Change, and Documentation
  • Identify scope gaps early and drive supplements and change orders with clear documentation and approvals
  • Maintain accurate job files, photos, and project updates to support operational execution and financial recovery
  • Delivering Financial Results
  • Build and manage budgets in DASH, tracking job costs in real time to protect margin and profitability
  • Review and approve subcontractor bids, agreements, and invoices to ensure scope alignment and cost control
  • Closing Jobs Cleanly
  • Drive punch list completion, secure customer sign-off, and ensure closeout documentation and billing are completed accurately

Benefits

  • Competitive weekly pay with a comprehensive benefits package, including health, dental, vision, 401(k), PTO, and more
  • Training, mentorship, and the chance to advance your career while enhancing your skills
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