Senior Project Coordinator

Paradigm Information Services, Inc.•Tigard, OR

43d•Remote

About The Position

Paradigm is currently looking for a Senior Project Coordinator to work for our client in the Legal Services industry. This position supports the Project Manager (PM) in project execution in the Client Services department. The Senior Project Coordinator will often lead, mentor, or help support training for other PCs. In addition the Senior Project Coordinator will partner with several internal key departments ensuring a consistent superior client experience. Type: 1 Year Contract Location: Remote, PST, USA Benefits: Medical, dental, vision, life, 401K, PTO, and sick leave

Requirements

1+ year experience as a Project Coordinator with direct client/customer contact
Excellent verbal and written communication skills with a professional, calm demeanor
Critical thinking skills and the ability to gather efficiently and process information in a fast-paced environment are required
Bachelor’s Degree OR other relevant industry experience is preferred
Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook
Experience working on bank and accounting reconciliations, including putting together detailed reporting of same
Experience working with and proficiency manipulating ‘big data’ allowing internal teams to make decisions based on data driven outcomes
Experience creating timely and highly accurate reporting demonstrating attention to detail
Experience draft requirements documents, training materials, and content management documents, especially for websites and call center FAQs; Design experience a plus
Admin, Paralegal, and Project Coordinator experience is a plus

Responsibilities

Act as back-up to Project Manager to meet project requirements to deliver all project deliverables on time, within budget, and at the highest quality standards
Respond to client communications timely and accurately
Provide project analysis and reporting to ensure quality results for client
Assist in development of business processes and procedures
Collaborate with internal departments throughout the projects’ life cycles and coordinate deliverables to meet project objectives
Assist with accurate forecasting of planned revenue based on anticipated stages of work
Provide training and mentorship to other team members within Client Services
Help support internal strategic initiatives and projects by acting as a Subject Matter Expert on behalf of Client Services