Senior Project Consultant - Finance Solutions (Process Excellence Lead)

Bank of America • Charlotte, NC

9d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for managing a portfolio of projects to support Operational Excellence and drive Responsible Growth. Key responsibilities include partnering with stakeholders to understand and provide insight into processes to optimize and manage operational efficiency and/or associated costs. Job expectations include outlining processes/activities, associated talent, and cost outputs to drive solutions, and improvements through standardization, automation, and other process improvement ideas. Role Purpose: Serve as a dedicated resource for process owners to re-engineer, streamline, and improve existing processes, while also developing and documenting new processes as needed. This role combines process engineering expertise with a focus on driving operational efficiency and consistency across the organization.

Requirements

• 7+ years of experience in process or process improvement type roles
• Catalyst for change and a proven track record of implementing innovative solutions and fostering a culture of operational excellence
• Experience driving efficiency improvements through process re-engineering and the strategic adoption of new technologies
• Entrepreneurial and strategic mindset, self-starter, with excellent anticipation skills; problem solving; follow up
• Strong communication skills (written, verbal and interpersonal) including tact, diplomacy and ability to influence multiple stakeholders
• Highly organized with strong project/process design and optimization skills; must balance multiple priorities, adapt to unexpected events in a deadline driven environment
• Proficient in Microsoft business applications

Nice To Haves

• Experience within The CFO Group, with a strong understanding of CFO processes
• Experience with automation tools (e.g. Alteryx) and data visualization tools (e.g. Tableau)
• Project management certification

Responsibilities

• Builds relationships and partners closely with line of business stakeholder(s) to ensure successful completion of projects and interpretation of results
• Leads daily activities of project activities and deliverables
• Integrates capabilities with key enterprise initiatives such as Operational Excellence, Simplify and Improve and organizational health
• Serves as change catalyst by identifying efficiency opportunities and driving change
• Partner with process owners to analyze current workflows, identify inefficiencies, and implement improvements that enhance scalability and reduce risk
• Design and document new processes to support evolving business needs, ensuring clarity, compliance, and alignment with organizational standards
• Act as a trusted advisor to business units, providing guidance and support for process transformation initiatives
• Promote a culture of operational excellence through training, workshops, and knowledge sharing
• Apply process engineering tools and techniques (e.g. Lean, Six Sigma) to deliver measurable improvements in efficiency and quality

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees