Senior Programmer Analyst - (2 Positions)

University of Rhode Island-posted 2 months ago

$75,000 - $85,000/Yr

Full-time • Mid Level

Hybrid • Kingston, RI

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The Senior Programmer Analyst is a technical resource responsible for the configuration, development, and maintenance of a wide range of enterprise applications-including ERP (PeopleSoft, Workday), procurement (Jaggaer), CRM (Slate, Salesforce), and student success applications-serving all business and academic units at the University of Rhode Island. This role focuses on hands-on implementation and support of core technology platforms that enable student success and administrative efficiency across the institution.

Analyze, configure, develop, test, implement, and maintain enterprise applications and systems, including but not limited to PeopleSoft, Workday, Jaggaer, Slate, Salesforce, and student success platforms.
Develop technical specifications and system procedures to support university-wide administrative, academic, and student success processes.
Implement new modules, features, integrations, and enhancements as required by university business and academic units.
Troubleshoot, diagnose, and resolve complex system issues in collaboration with IT staff and functional users.
Maintain and update application documentation, technical procedures, and project plans according to departmental standards.
Review technical deliverables and code to ensure quality, security, and compliance with university and industry standards.
Coordinate and schedule technical work, manage assigned projects, and ensure timely delivery of solutions.
Assist in evaluating and deploying vendor updates, patches, and application upgrades.
Provide technical support and guidance to application users and internal IT staff.
Remain current with evolving technologies and best practices relevant to enterprise, ERP, procurement, CRM, and student success applications.
Perform additional duties as needed.

Bachelor's degree in Information Technology, Computer Science, or related field with a minimum of two years of technical experience with enterprise applications or ERP/CRM/student success systems (such as PeopleSoft, Workday, Jaggaer, Slate, Salesforce, Starfish, or similar), OR, Associate's degree in Information Technology, Computer Science, or related field with a minimum of four years of technical experience with enterprise applications or ERP/CRM/student success systems (such as PeopleSoft, Workday, Jaggaer, Slate, Salesforce, Starfish, or similar).
Demonstrated experience with programming languages/tools such as SQL, Java, SQR, and relational databases.
Demonstrated ability to independently manage application configurations, technical projects, and troubleshooting.
Demonstrated experience supporting or maintaining ERP, CRM, student success, or enterprise business systems.
Demonstrated ability to develop technical documentation and procedures.
Demonstrated strong analytical and problem-solving skills.
Demonstrated ability to manage multiple assignments and priorities.
Demonstrated proficiency with modern programming and system configuration tools.
Demonstrated strong interpersonal and verbal communication skills.
Demonstrated proficiency in written communication skills.
Demonstrated ability to work with diverse groups/populations.

Demonstrated experience with Oracle databases and major higher education platforms such as PeopleSoft, Workday, Jaggaer, Slate, Salesforce, and student success applications.
Demonstrated experience integrating third-party solutions with ERP, CRM, student success, or other enterprise systems.

Hybrid work schedule possible after six months.
Full-time, Permanent position.

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Senior Programmer Analyst - (2 Positions)

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