Senior Program Quality Lead (PQL) RMD UTMD/SSPS

Raytheon Technologies • Woburn, MA

291d • $124,000 - $250,000

About The Position

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Join our team as a Senior Program Quality Lead (PQL) supporting the Radar Development Contract part of Strategic Sensors & Precision Strike Business Unit of Raytheon Missiles and Defense in Woburn, MA. In this role, you'll drive a robust quality culture, practices, and collaboration efforts. Your focus will be implementing strategic quality enhancements across multiple Coyote contracts. As the primary quality interface for customers and suppliers, you'll ensure the program meets all Quality & Mission Assurance requirements. This includes coordinating with functional Integrated Product Teams (IPTs) and overseeing contracts through all Raytheon L Integrated Product Development System (IPDS) phases, from software development efforts and sustainment. You'll develop and monitor quality metrics to drive continuous improvement initiatives, working closely with integrated teams to enforce process rigor. The PQL will be responsible for ensuring reviews and assessments of program performance are performed, including technical assessments of systems and software engineering, lessons learned, technology, and programmatic (cost, schedule, and risks and/or defects) practices assuring Quality management System (QMS) processes are defined and implemented.

Requirements

• Typically requires Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and ten (10) years of relevant experience.
• Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
• Working experience translating external and internal requirements and command media.
• Working experience in providing technical program expertise for manufacturing and/or design processes.
• Working and auditing experience with a Quality Management System (ISO 9001 and/or AS9100).
• Experience establishing customer relations and communications processes.
• Experience applying Government Quality Requirements and Standards including aerospace, commercial, defense, and space industries.
• Active and transferable Secret U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Experience leading, coaching and mentoring others in routine settings and complex situations.
• Experience representing the Quality organization on a Program Area or Product Line management team and/or capture teams.
• Software Quality Engineering Experience working in Agile Framework Environment (SAFE) and Dev Ops.
• Experience applying Contracts / Contract Requirements.
• Experience identifying, evaluating, and documenting problems with requirements, program functionality, and Software releases (tactile and simulation).
• Experience monitoring software defects using a bug tracking system, tools and report defects to stakeholders.
• Experience defining and analyzing Quality metrics.
• Experience collaborating cross functionally with the other QA leads and functions.
• Experience assessing Engineering work products (Peer Reviews, Configuration Control Boards, Code Reviews, Product Readiness and Sale, etc.) to identify and eliminate in-phase defects.
• Experience performing project data analysis to drive root cause and correction action.
• Experience participating in test preparation and execution to ensure requirements are verified.
• Experience in RTX Lifecycle Program Management gate reviews (e.g. Test Readiness, Ship Readiness).
• Six Sigma, Lean, and / or American Society for Quality (ASQ) certifications.
• Experience in other functional areas such as engineering, supplier engineering, or operations.
• Experience using interpersonal skills and working with customers, suppliers, and in a team environment.
• Experience being a passionate, high-energy, self-starting team player who achieves goals and strives for continuous improvement.
• Experience facilitating cross-functional teams in systematic improvement activities.
• Experience working with and technically interfacing with various engineering disciplines.
• Experience using sound judgement and applying resolution-making skills with appropriate supervisory intervention.
• Experience communicating verbally and in written communications and networking with other stakeholders.
• Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
• Experienced in RLPM/gating, program phasing, and leading/mentoring teams for performance improvement.
• Defense Industry Background.

Responsibilities

• Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance.
• Develop partnerships with program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes.
• Develop and implement strategic and tactical Mission Assurance plans that will directly affect the program's execution and influence.
• Initiate and perform root cause analysis, facilitate corrective actions, and implement closed loop process controls to improve product/process predictability and capability.
• Interpret command media in compliance to work being performed.
• Generate new Cost of Poor Quality (CoPQ) projects to reduce costs on the program.
• Implement Advanced Product Quality Planning in accordance with AS9145, as applicable.

Benefits

• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care
• Medical, dental, vision, life insurance
• Short-term disability, long-term disability
• 401(k) match
• Flexible spending accounts
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree