Senior Program Manager

Winchester Interconnect • Garden Grove, CA

1d

About The Position

As our Senior Program Manager, you will serve as the strategic and tactical
owner for our most critical aerospace and defense customer accounts. This is a
high-visibility leadership role where you will be responsible for the entire
program lifecycle, acting as the primary point of contact for the customer and
the "voice of the customer" within our facility.

You will manage all customer activities, from leading New Product Introduction
(NPI) projects and managing technical requirements to ensuring flawless
execution on the production floor. You will use your business acumen to develop
customer roadmaps, manage program profitability, and collaborate with Business
Development to ensure profitable sales expansion. The ideal candidate is a
hands-on leader with a strong technical background and a proven ability to
manage complex projects and high-value customer relationships.

This position reports to the VP, Engineered Cables. You will act as the bridge
between key clients and internal manufacturing operations. This role involves
capturing client delivery requirements, managing a program roadmap to meet those
forecasts, and serving as the central point of communication for all program
status, risks, and changes. You will be responsible for driving continuous
improvement initiatives that are informed by client feedback and strategic
goals.

Requirements

• Bachelor's Degree in Engineering (preferred) or Business; an advanced degree (MBA) is a strong plus.
• 7-10+ years of experience in Program Management, Product Management, Key Account Management, or strategic Sales.
• Required experience in the aerospace, defense, or high-reliability electronic manufacturing industry.
• Strong technical knowledge of interconnect products, complex wire harnesses, overmolded assemblies, and cable assemblies.
• Demonstrated competency in product quoting, pricing strategies, and P&L (Profit & Loss) management.
• Proven ability to lead New Product Introduction (NPI) projects and manage the full product lifecycle.
• Experience with AS9100 or similar aerospace quality management systems is highly preferred.
• Strong ability to read and interpret technical data packages (TDPs), blueprints, and specifications.
• Must be a U.S. Citizen or Permanent Resident (Green Card Holder) to comply with ITAR regulations.
• Exceptional organizational, project management, and analytical skills; ability to develop and manage Gantt charts and program timelines.
• Polished communication, negotiation, and interpersonal skills, with the ability to represent the company with integrity and professionalism.
• Proficient with Microsoft Office (Word, PowerPoint, strong proficiency in Excel) and ERP/MRP & CRM systems.

Nice To Haves

• Bachelor's Degree in Engineering (preferred) or Business; an advanced degree (MBA) is a strong plus.
• Experience with AS9100 or similar aerospace quality management systems is highly preferred.

Responsibilities

• Develop and execute customer strategies to drive Year-over-Year (YOY) revenue growth and achieve targeted Gross Margins; you are empowered to execute all business initiatives required to generate demand and profitable growth.
• Serve as the central bridge and primary liaison between the customer and all internal functions (Operations, Production, Supply Chain, Planning, Engineering, Quality and Sales), managing the relationship across all customer stakeholders.
• Lead all New Product Introduction (NPI) projects for your accounts, serving as the customer champion for innovation, managing the program's lifecycle from concept to full-rate production, and ensuring successful NPI expansion.
• Provide end-to-end project support, including the management of all customer documentation, to ensure quality products are delivered on time to the customer’s standards.
• Lead the request for quote (RFQ) process by validating the Technical Data Package (TDP), coordinating with internal teams to establish costs, developing pricing, and delivering formal proposals.
• Manage the contract review process for new orders, actively monitor internal production schedules, and prioritize jobs to support customer needs, providing timely and accurate status updates.
• Lead all customer reviews (e.g., QBRs, design reviews), disseminate meeting notes, and drive all post-meeting follow-up actions to completion.
• Process and manage all customer change orders, ensuring that all cost, schedule, and technical impacts are captured, quoted, and communicated effectively.
• Partner with the Sales team to gather valuable Voice of the Customer (VoC), market trends, and competitive landscape intelligence to identify new profitable opportunities and support future product roadmaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level