Senior Program Manager
About The Position
CourtAvenue is a company of industry experts accelerating digital transformation for the worldâs most ambitious companies. At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement. A Senior Program Manager, at CourtAvenue, leads complex, multi-workstream programs for enterprise clients, ensuring successful delivery from discovery through implementation and rollout. This role serves as the primary delivery lead responsible for structuring programs, aligning cross-functional teams, and ensuring work is delivered on time, within budget, and against defined objectives. Senior Program Managers partner closely with client stakeholders and internal agency teams to translate business objectives into clear delivery strategies and execution plans. They oversee multiple projects within a program, manage interdependencies across teams, and ensure alignment between product, design, engineering, and operational stakeholders. This role requires strong program leadership, stakeholder management, and operational expertise to guide large-scale digital initiatives and deliver measurable business outcomes.
Requirements
- 7â10+ years of experience in program management, project management, consulting, or digital delivery leadership
- Agency experience required, including experience supporting complex client engagements
- Experience managing large, comprehensive digital programs with multiple workstreams and stakeholders
- Strong understanding of Agile software development methodologies, including experience working with Scrum teams
- Proven ability to lead and mentor cross-functional teams while driving collaboration and accountability
- Strong financial and operational acumen, with experience managing budgets, estimates, and resource planning
- Excellent organizational and problem-solving skills, with the ability to navigate complex programs and competing priorities
- Ability to operate effectively in fast-paced environments and manage tight timelines
- Strong written and verbal communication skills, with the ability to engage and influence stakeholders at multiple levels
- Proficiency with Google Sheets/Excel and other project or program management tools
Responsibilities
- Lead complex, multi-workstream programs from discovery through implementation and rollout, ensuring successful delivery against client objectives, timelines, and budgets.
- Develop and manage integrated program plans, roadmaps, timelines, and governance structures to coordinate work across cross-functional teams and stakeholders.
- Serve as the primary delivery partner to client stakeholders, driving alignment on priorities, scope, timelines, and program outcomes.
- Coordinate cross-functional teams across product, design, engineering, and strategy to ensure efficient collaboration and high-quality delivery.
- Identify and manage program risks, dependencies, and delivery challenges, proactively resolving issues to maintain momentum.
- Manage program financials including estimates, staffing plans, budgets, and Statements of Work to ensure delivery aligns with commercial expectations.
- Mentor and guide project managers and producers while promoting strong delivery practices and operational excellence across program teams.
- Provide clear communication and reporting on program progress, risks, and outcomes to both internal leadership and client stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
