Senior Program Manager

Cayuse Holdings•Rosslyn, VA

19d•Hybrid

About The Position

The Senior Program Manager is the primary point of contact for responsibilities related to organization contracts, specifically those involving design, engineering, integration, and technology services. The Senior Program Manager acts as the onsite Client Relationship Manager and oversees the leadership team as they perform services and complete deliverables as committed. The Senior Program Manager will strive for and instill project delivery excellence, implement effective project management practices, work as a trusted advisor to client personnel, and leverage substantial IT team leadership experience across relevant programs. The Senior Program Manager should have proven experience and be able to function well in three primary areas: client relationship management; large program coordination and execution; and Information Technology implementations, with strength in IT strategy and thought leadership. This position aligns with the organization’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field
7+ years in a federal government information technology environment functioning in a program/project management, business operations, SME, or project control role.
12+ years of experience working in IT related endeavors, including systems integration projects, application support and operations programs, supervising technology teams, and overseeing large information technology projects
Active Public Trust clearance
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
Strong knowledge of project management principles
Solid understanding of Project Management functions in an IT or Business Process setting
Solid knowledge of Agile Software Development and related methods, tools, and techniques
Solid understanding of government contract types, certification requirements, and related contract terms and conditions
Must be proficient in Microsoft Office Suite, SharePoint and OneNote, etc.
Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
Excellent leadership and decision-making skills
Time management habits, ability to multi-task, ability to sustain focus on long-term tasks
Must be physically and mentally able to perform duties extended periods of time.
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
Must be able to establish a productive and professional workspace.

Nice To Haves

Preference for Department of State experience
Preferred experience in a SBA Tribal 8(a) business, HUBZone, and other social-economic contract environments
Working knowledge of basic Federal Contracting is highly desired

Responsibilities

Perform as the primary Team Cayuse POC for IT services programs, overseeing Team Cayuse IT applications development and operations personnel
Provide Diplomatic Security with a trusted advisor who focuses on understanding mission objectives, and helps to develop strategy, implementation plans, and approaches to deliver on that mission
Growth of contracts (add scope, new contracts, or new task orders)
Consult senior-level stakeholders across the entire organization to identify mission and technology needs to optimize the use of information technology
Ensure smooth delivery and operation of IT services by monitoring delivery performance
Provide direction, guidance, and training to IT staff
Work with the Team Cayuse PMO to analyze new and complex project-related problems and create innovative solutions that include providing support to the program
Ensure appropriate levels of communication are established and maintained throughout the project lifecycle
Supervisor of Team Cayuse to create an atmosphere of trust, seeking diverse views to encourage improvements and innovation and coaching staff, including providing timely, meaningful written and verbal feedback
Collaborate and coordinate with Project Managers, SME’s, Technical Architects, Solution Architect, Developers, and Operations teams to interpret client requirements and craft solutions that satisfy those requirements
Proposal development and leadership for Diplomatic Security IT opportunities
Other duties as assigned.