Senior Program Manager (Healthcare, Clinical Laboratory)

Quest Diagnostics

15h•$125,000 - $155,000•Hybrid

About The Position

The Senior Program Manager, Strategic Initiatives, will lead and coordinate complex integration and strategic programs for acquisitions and transformation initiatives within the specialty testing and laboratory services sector. This role focuses on driving cross-functional collaboration, managing multiple integration projects, and ensuring alignment with GMW strategic objectives while maintaining compliance with healthcare regulations and quality standards. Work Schedule: Hybrid (3 days Onsite, 2 days work from Home)

Requirements

Minimum 7-10 years of program and project management experience, preferably within healthcare, specialty diagnostics, or clinical laboratory environments.
Proven track record managing complex, cross-functional programs, ideally in PMO and M&A contexts.
Strong knowledge of clinical laboratory operations, regulatory compliance, and quality management systems is highly preferred.
Excellent analytical, organizational, and problem-solving skills with a proactive approach to risk management.
Exceptional communication and interpersonal skills to effectively lead matrixed teams and engage diverse stakeholders.
Strategic thinker with the ability to align program execution with organizational goals and patient care priorities.
M&A integration methodologies and program management best practices
Lean Transformation to identify inefficiencies and redesign end-to-end business processes
Change management and stakeholder engagement
Advanced planning, prioritization, and execution capabilities
Agility and adaptability in dynamic, fast-paced environments
Strong leadership and accountability facilitation within matrix organizations
Proficient in SmartSheet and Microsoft Office Tools

Nice To Haves

PMP (Project Management), and Lean Six Sigma Green/Black Belt

Responsibilities

Lead end-to-end integration programs for multiple M&A transactions, ensuring seamless transitions and successful realization of operational and financial synergies.
Lead end-to-end business transformation projects, managing cross-functional initiatives, implementing technology, and ensuring sustainable change management
Coordinate cross-functional teams—spanning clinical, operational, IT, finance, and commercial functions—in a matrix environment to ensure alignment and efficient execution of integration initiatives.
Oversee program timelines, milestones, resource allocation, and deliverables to maintain structured and timely project progress.
Identify and mitigate risks related to laboratory operations, compliance, and patient impact, proactively addressing challenges as they arise.
Drive communication and change management strategies to support employees, clinicians, and stakeholders throughout the process, minimizing disruption to patient care.
Provide regular program status updates and detailed reporting to senior leadership, highlighting progress, risks, and opportunities.
Manage multiple strategic programs ensuring coordination and alignment across teams and functions.
Facilitate meetings, workshops, and steering committees to maintain stakeholder engagement and decision-making momentum.
Maintain issue and risk logs, escalating critical issues to senior management and driving resolution.
Support process mapping and optimization efforts for laboratory and operational workflows.
Ensure compliance with regulatory standards (e.g., CLIA, CAP) and internal quality management systems throughout program activities.