Senior Program Manager

Koddi•Fort Worth, TX

12d

About The Position

We are a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi’s platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue. We are committed to driving innovation and growth in the commerce media space. As part of that commitment, we’ve launched Koddi Academy, a learning platform designed to provide expert knowledge, competitive insights, and practical strategies for thriving in this fast-growing industry. Explore our latest certification course, to deepen your expertise and stay ahead in the evolving world of commerce media. You can also sign up for our waiting list to be notified when new courses are released. Get started today at Koddi Academy. JOB SUMMARY The Senior Program Manager plays a critical leadership role in driving client growth, operational excellence, and scalable retail media performance. This role is responsible for overseeing complex programs across feature development, advertiser performance, and cross-channel expansion while leading and developing a team of Program Managers and Analysts. You will eliminate ambiguity, accelerate execution, and translate strategic client goals into measurable outcomes. Acting as both a strategic advisor to clients and a people leader internally, you will align cross-functional teams, influence product direction, and ensure programs deliver revenue growth, operational efficiency, and long-term platform value. This role is ideal for a strategic operator who thrives at the intersection of client leadership, team development, and technical execution.

Requirements

7+ years of experience in advertising technology, retail media, or CPG advertising
3+ years of people management experience, including leading, mentoring, and coaching high-performing teams
Proven track record of driving revenue growth and exceeding performance targets
Deep expertise in self-serve ad platforms such as Koddi, Walmart Connect, Amazon, DSPs, Criteo, social platforms, and retail media networks
Strong understanding of software delivery processes, product development lifecycles, and customer success workflows
Demonstrated ability to translate business needs into scalable product and service solutions
Advanced analytical capabilities with experience leveraging data, SQL, and performance insights to inform strategic decisions
Strong operational acumen with the ability to manage multiple complex workstreams under tight deadlines
Exceptional executive-level communication and relationship management skills
Experience coordinating multiple business functions to resolve client issues and launch new services
Fluency in advertising ecosystems including paid search, display, sponsored listings, and omnichannel media strategies
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment
High level of organization, accountability, and attention to detail
Demonstrated fluency in leveraging AI tools to enhance productivity, problem-solving, and team performance

Responsibilities

Lead and develop a team of Program Managers and Analysts, providing coaching, mentorship, and performance oversight
Own senior-level client relationships across program management, feature development, integration, and advertiser performance
Serve as the strategic advisor and escalation point for key partners
Translate client business objectives into actionable product requirements, partnering closely with Product and Engineering to prioritize features and accelerate delivery
Drive cross-functional alignment across Sales, Account Management, Delivery, Support, and Product teams
Eliminate ambiguity in performance reporting by delivering clear, data-driven insights that exceed revenue and adoption targets
Expand platform value by guiding clients across onsite, social, programmatic display, CTV, and emerging advertising channels
Champion AI-powered tooling and automation to improve efficiency, budget utilization, and media effectiveness
Proactively adopt emerging AI tools to enhance personal productivity, strategic analysis, reporting quality, and decision-making speed
Evaluate, test, and operationalize new AI-driven solutions that improve workflow efficiency across program management, performance optimization, and client communication
Coach and enable your team to effectively leverage AI in their daily workflows, establishing best practices and ensuring responsible, high-impact usage
Identify opportunities to embed AI into repeatable processes, reducing manual work and increasing scalability across accounts
Oversee program roadmaps, ensuring scope, timelines, and stakeholder communication are aligned and executed with precision
Lead partner QBRs and strategic planning sessions focused on growth, optimization, and long-term investment strategy
Identify opportunities to increase advertiser adoption, improve performance, and scale revenue across accounts
Coordinate and lead team activities while contributing to broader management decisions and operational improvements
Monitor retail media and CPG industry trends to inform innovation and test-and-learn opportunities