Senior Program Manager

Fresenius Medical Care • Waltham, MA

1d

About The Position

PURPOSE AND SCOPE: Responsible for providing comprehensive planning, execution, and overall leadership of one or more medium to large-scale initiatives. Duties also includes participating in the continuous improvement of the FMCNA project management best practices, processes and tools.

Requirements

• 8 to 12 years' related experience in project and program manager with a proven track record of successful delivery of effective programs; or a Master's degree with 6 years' experience; or a PhD with 3 years' experience; or equivalent directly related work experience.
• Strong experience in defining program structure and plan for medium to large seize programs
• Strong stakeholder management and interpersonal skills capable of driving collaborative discussions with all levels of the organization (Operations, Legal, Compliance, IT, and C Suite Executives)
• Excellent written and verbal communications skills and attention to detail
• Ability to adapt quickly in a fast-changing environment
• Understand current technologies in the healthcare industry
• Must be proficient in the use of project management tools to develop schedules, allocate resources, and track progress.

Nice To Haves

• Advanced Degree preferred or an equivalent combination of education and experience
• PMI/PMP Certification strongly desired
• Working knowledge is Agile framework preferred
• Lean Six Sigma experience and certification preferred

Responsibilities

• Lead end-to-end Order - to - C ash integration efforts across infrastructure, applications, and data platforms , ensuring alignment between technical capabilities and business process requirements.
• Translate complex infrastructure dependencies into clear business impacts , enabling functional leaders to make informed decisions during integration planning and cutover.
• Drive cross functional alignment across IT, Supply Chain, Finance, Commercial, and external partners , using influence and structured governance to remove barriers and maintain delivery momentum.
• Oversee environment readiness, data flows, and system interdependencies critical to O2C operations, ensuring stable interfaces, secure data exchange, and minimal disruption to upstream/downstream systems.
• Establish and manage integration playbooks, technical runbooks, and cross functional readiness routines , ensuring all teams execute consistently during testing cycles, go - live , and hypercare .
• Initiate programs by clearly defining program objective, scope, stakeholders and benefits
• Conduct detailed planning by creating program structure and program organization plan, and securing cross functional support
• Establish and ongoing upkeep of the program road map from concept to pilot to full enterprise roll out
• Facilitates the onboarding, business case development and prioritization of the projects into the program under the guidance of the program governance
• Works cross functionally to solve problems and implement changes.
• Analyze decisions and actions for their support of the larger strategic plan.
• Works with senior leaders to resolve complex problems.
• Interpret and present data to various levels of management and communicate with a diverse set of executive stakeholders.
• Ensure alignment of project scope and schedule to meet program objectives
• Establish an efficient program communications plan, and tracking and reporting system; Manage program level reporting and communications up, down and across the program structure to include program level steering committee
• Directs ongoing reviews and assessments of the program health including project status reviews at a regular cadence; proactively and aggressively manage program risks and implement effective mitigation plan; assist project managers in removing roadblocks
• Leverage wide-ranging experience and use professional concepts in developing resolutions to critical issues
• Set standards and processes for the program and ensure all constituent projects' adherence
• Ensure legal and compliance considerations are fully accounted for in all the defined requirements
• Track and reports program benefit according to the business case
• Provides guidance to project managers and other program participants as applicable
• Act as the main point of the contact for vendor(s) or external partner(s), responsible for vendor engagement and SOW
• Actively participate in the continuous improvement of the program and project management best practice, tools and processes
• Comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Other duties as assigned
• Additional responsibilities may include focus on one or more departments or locations.
• See applicable addendum for department or location specific functions.

Benefits

• This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees