Senior Program Manager

Realtor.com Careers•Austin, TX

5d•Hybrid

About The Position

At Realtor.com , we are building products that empower millions of home buyers, renters, dreamers, and real estate professionals. We aim to radically simplify the home buying/selling process, and to help more people achieve the dream of home ownership. To help us achieve this mission, we are looking for a Strategic Program Manager to drive execution excellence on realtor.com’s highest value initiatives. In this role, you will work closely with cross-functional teams to facilitate the delivery programs of work. You will work with stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure clear dependency management and unstoppable execution. You will also assess and manage risks to the program by anticipating bottlenecks and facilitating tradeoffs when necessary. This role will require candidates who embrace autonomy, have a strong perspective on how groups of teams can work effectively together, and have a comprehensive understanding of the end-to-end cycles of planning and product delivery. You should have a strong perspective on driving effective collaboration between teams and be adept at managing diverse groups of stakeholders. You should be comfortable with tracking and leveraging metrics to support team health and performance, and advocating for continuous process improvement. As a Program Manager, you will be responsible for driving cross-functional programs across organizations. This cross-functional role under a centralized program management office which works on various technology, product, marketing, sales, and customer success programs. You will build and manage detailed program plans, align internal stakeholders, develop enablement strategies, and monitor post-launch performance to ensure lasting impact.

Requirements

Bachelor’s degree or equivalent experience and 5+ years of related experience in a program management role
Thorough understanding of modern product and software development lifecycle and GTM strategies
A deep knowledge base of Agile practices and principles.
Experience in driving multiple technology projects and initiatives from inception to completion.
Prior experience establishing and scaling cross-functional technology programs, processes, and delivery.
Ability to embrace identifying problems as opportunities and encountering ambiguity as a time to showcase innovative ideas.
Experience with Atlassian Suite, including Jira and Confluence (Jira Align is a plus), Google Suite, and Slack.
Clear and comfortable communication skills.

Nice To Haves

PMP, ASM, SPC, CSM, and CSPO accreditations are desirable, but not a hard requirement.
Experience working with distributed / multi-office teams.
Preferred Experience in B2B or B2C software, marketplaces, or platform businesses.
Proficiency with tools such as Jira, Confluence, Slack & PPM Tools.

Responsibilities

Lead the orchestration and management of highly complex cross-functional programs and projects, ensuring they align with the highest strategic objectives of the organization.
Input and refine continuous planning efforts, including quarterly and yearly planning, ensuring the flawless execution of cross-functional plans.
Develop and enhance operating mechanisms to ensure the program meets its goals and objectives with the highest level of efficiency and effectiveness.
Expertly manage dependencies, track risks, and resolve issues, ensuring superior program outcomes.
Provide detailed tracking and reporting on program delivery status and team progress towards quarterly OKRs and the roadmap.
Set the standard for excellence in documentation, cross-team communication, and effective meetings.
Utilize advanced feedback and metrics to drive continuous improvement and innovation across the program.
Lead the identification and implementation of best practices, driving organization-wide operations initiatives to achieve sustained excellence.