Senior Program Manager

Cherokee Federal•New York, NY

13d•$170,000 - $190,000

About The Position

Sr Program Manager leads contracts and teams in support of the client and Cherokee Federal’s (company) mission. Responsible for the growth and recapture of multiple contracts with a focus on Social Services. Provide tactical and strategic guidance to teams and Site Directors. Oversee the progress of operations by ensuring assigned project teams meet or exceed operational and contract goals. Portfolio(s) assigned may consist of highly complex, larger revenue generating contracts with challenging staffing strategies.

Requirements

Bachelor’s degree in social work, management, or a related field
Project management experience is required; PMP certification is highly desired
Minimum of ten (10) years of experience managing multiple, large or complex projects
Experience in working within homelessness Continuums of Care is highly desired
Experience working with government agencies, particularly social service agencies
Knowledge and understanding of current organizational practices and programs.
Knowledge of Microsoft Office products.
Knowledge of Deltek Costpoint or similar software.
Excellent written and verbal communication skills.
Excellent proposal development, support and writing skills.
Excellent organizational and project management skills.
Excellent problem-solving and analytical skills
Ability to manage and develop high performing teams.
Ability to implement and execute vision and goals.
Ability to prioritize work and successfully meet deadlines in a fast-paced environment.
Ability to develop a pipeline directly or indirectly by using multiple market and customer resources.
Ability to set priorities and work in a group environment or independently.
Ability to be client focused and detail oriented.
Ability to manage staff of different disciplines to produce results on time and within budget.
Ability to work and communicate in a matrixed environment.
Ability to communicate to and brief leaders.
Must pass pre-employment qualifications of Cherokee Federal

Nice To Haves

Master’s degree is preferred
Project management experience is required; PMP certification is highly desired
Experience in working within homelessness Continuums of Care is highly desired

Responsibilities

Leads a team in the accomplishment of Cherokee Federal’s vision and ensures adherence to policies and procedures.
Responsible for recapture of existing assigned contracts; provides frequent, complete, and accurate updates to leadership.
Identifies, proposes, and reports progress on new business opportunities and recompete status.
Maintains frequent customer engagement and reports opportunities for innovation, growth; visits site(s) periodically for the purpose of work progress status.
Provides proposal development support including past performance development and content development; supports proposal reviews.
Ensures performance on contracted efforts; executes approved plans, delivers requirements, controls, and reports progress relative to the established cost, schedule, and quality standards, and follows project management standards.
Foster strong relationships with the NYC clients by understanding their mission, delivering exceptional customer service, maintaining consistent communication, and forming a strategic partnership.
Cultivate and maintain relationships with nonprofits and other community based organizations that support the vulnerable population.
Engage with local and state government leaders, participate in local committees and advisory boards.
Delivers each awarded contract on time and within budget; sets deadlines, assigns responsibilities, and monitors and summarizes progress of programs.
Supports cross-functional engagement by building and maintaining working relationships with team members, vendors, and other internal departments.
Decomposes new projects, identifies workload, schedule and deliverables, and delegates assignments which best suites program operations.
Implements and manages quality assurance and quality control.
Develops, reviews, and submits all contract deliverables.
Maintains continuous and effective communication with the customer organization to obtain a common understanding of expectations; meets frequently with customer.
Manages and performs direct contract financial functions including budgeting, purchasing, travel, payment approval, invoicing, and receivable controls, monitors labor, material, and sub-contract costs, and budgets.
Creates, updates, and reports on program financial forecast including variance reporting.
Reviews and approves invoices including monitoring timely submittal and inclusion of all necessary supporting documentation.
Prepares requests for quotes and selects qualified subcontractors or vendors to best meet program needs and within budget of awarded contract.
Enters requisitions to obtain services or supplies for vendor or subcontractor including development of scope of work and terms and conditions.
Administers and manages subcontractors and vendors including invoice review and approval, program assignment, and performance.
Ensures successful and timely staffing of the contract through effective networking, recruiting, interviewing, and other related staffing responsibilities.
Performs other job-related duties as assigned.