Senior Program Manager, Tax

Amazon • Seattle, WA

5d

About The Position

Join Amazon's Tax team as a Senior Program Manager where you'll lead critical
global e-invoicing initiatives that impact how we operate across multiple
countries. You'll bridge the gap between tax compliance requirements and
technical implementation, collaborating with teams across Amazon to deliver
solutions that ensure regulatory adherence while supporting our business growth.

As a Senior Program Manager focused on e-invoicing, you'll spend your time
translating complex government tax requirements into actionable plans that
technical teams can build against. You'll start your day reviewing status
updates from cross-functional workstreams, then move into deep-dive sessions
with tax specialists to clarify compliance nuances for specific countries.
You'll facilitate planning meetings to map dependencies across Amazon
Businesses, Finance Operations, and technical teams, then shift into
problem-solving mode to unblock issues that emerge during project execution or
testing phases. Throughout the day, you'll maintain comprehensive project
documentation, communicate progress to program leadership, and nurture
relationships with stakeholders who depend on your guidance to stay aligned on
shared goals.

We are an e-invoicing implementation program management team that serves as the
connective tissue across Amazon's global operations. Our mission is to
coordinate and implement mission-critical projects that emerge from operating a
business in a rapidly evolving regulatory environment. We partner with tax
specialists, finance operations, technology teams, and business units to ensure
that complex initiatives move forward smoothly. You'll work alongside colleagues
who are deeply committed to understanding both the "why" behind regulatory
requirements and the "how" of technical implementation. Together, we're building
the infrastructure that allows Amazon to operate compliantly and efficiently
across the globe, and we're looking for someone who can help us navigate the
intricate details of e-invoicing requirements while keeping our diverse
stakeholder groups moving in the same direction.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Responsibilities

• Analyze and synthesize government-specific e-invoicing data requirements, translating them into clear specifications for technical teams to design and build solutions
• Develop and maintain comprehensive project plans for assigned workstreams, identifying dependencies and supporting resource allocation across multiple organizations
• Coordinate cross-functional collaboration with Amazon Businesses, Tax, Finance Operations, and technical teams, providing regular status updates and ensuring alignment on goals and timelines
• Identify and escalate risks to project scope or timeline in a timely manner, and dive deep into blocking issues during planning, execution, testing, and launch phases to drive resolution

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level