Senior Program Manager Sales and Success Transformation

Atlassian-posted about 2 months ago

$114,300 - $178,600/Yr

Full-time • Mid Level

Hybrid • Austin, TX

5,001-10,000 employees

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As a Senior Program Manager for Transformational Programs in Sales and Success, you will lead and execute complex, cross-functional initiatives to drive transformational change and operational excellence. This role requires strong ownership, analytical thinking, strategic problem-solving, and business acumen to deliver scalable solutions that align with Atlassian’s strategic goals. You will foster collaboration across stakeholders, influence executive leadership, adapt to evolving priorities, and ensure meaningful impact in a dynamic, fast-paced environment.

Fully understand and own program outcomes, including success metrics, ensuring alignment with strategic goals, anticipating risks, and creating mitigation strategies to ensure success.
Collect, analyze, and synthesize data to generate actionable insights, creating reports to measure program performance and track success metrics.
Address complex challenges by identifying root causes, developing actionable solutions, and leveraging cross-functional input.
Make data-driven, balanced decisions that account for business, customer, and stakeholder needs while proactively resolving obstacles.
Apply systems thinking to assess the interconnectedness of people, processes, and technology, addressing dependencies holistically.
Identify themes and patterns across programs to uncover opportunities for improvement, providing strategic recommendations that enhance business impact, drive efficiency, and deliver measurable outcomes.
Communicate effectively with diverse audiences, tailoring messages to ensure clarity, alignment, and stakeholder engagement.
Influence executive leadership by presenting actionable insights, securing buy-in, and ensuring transparency on program progress.
Establish structure and momentum from ambiguity, creating clarity and actionable plans for stakeholders and teams.
Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, risks, work plan, and timing for new initiatives
Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders demonstrating incremental progress

7+ years of experience in Program or Portfolio Management
Proven experience leading large-scale, cross-functional programs with measurable impact.
Expertise in program management, executive influence, risk mitigation, and systems thinking methodologies.
Strong communication and stakeholder management skills, with the ability to influence senior and executive leadership.
Demonstrated ability to navigate ambiguity, adapt to shifting priorities, and deliver incremental value.
Understanding of business operations, marketplace trends, and best practices, particularly within Sales and Customer Success functions.

Experience in product strategy a plus

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
This role may also be eligible for benefits, bonuses, commissions, and equity.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs.
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

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