Senior Program Manager - Product & Engineering

American Express Global Business Travel

118d

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Amex GBT Egencia is seeking a Program Manager to join our Product & Engineering team. We are looking for someone who loves solving real-world business problems and dedicated to innovative thinking to ensure Amex GBT Egencia continues to be the technology leader in the corporate travel space.

Requirements

• BS/MS degree in Computer Science or related technical field, or equivalent professional experience.
• 5 years of Technical Program or Product Management experience in a professional technology organization, such as e-commerce.
• Deep understanding of business process flows in Customer Service and/or Finance organization.
• Transportation / Travel Industry Knowledge is a plus.
• Excellent problem resolution skills; using data to validate an approach.
• Communicates concisely to different levels of the organization.
• Works to provide clarity when given ambiguous scope.
• Consistently able to balance multiple tasks and projects simultaneously.
• Works with the organization to drive decision making.

Responsibilities

• Own the delivery (from inception to go-to-market) of cross functional programs which span across P&E, Finance, GCO and B2B Excellence.
• Identify the relevant stakeholders for each program and manage expectations.
• Collaborate with all partners to understand the work breakdown, activity sequencing & develop the plan for delivery.
• Manage dependencies, risks, issues and validate planning assumptions as they come up.
• Provide stakeholders with regular status updates, written or verbal.
• Establish and execute governance routines and practices as needed to keep the program on track.
• Act as the planning vanguard for teams under your remit, for 90 and 180 days planning cycles.

Benefits

• Flexible benefits tailored to each country starting the day you do.
• Health and welfare insurance plans.
• Retirement programs.
• Parental leave and adoption assistance.
• Wellbeing resources to support you and your immediate family.
• Travel perks with deals from major travel providers.
• Access to over 20,000 courses on our learning platform.
• Leadership courses and new job openings available to internal candidates first.
• Global INclusion Groups to connect with colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree