Echostar-posted 3 months ago
$83,950 - $119,900/Yr
Full-time • Mid Level
Littleton, CO
5,001-10,000 employees
Telecommunications

As the Post-Launch Product Performance Program Manager, you will play a pivotal role in the continuous improvement of our product portfolio. This role is responsible for the end-to-end analysis of product performance after launch, transforming complex data into strategic narratives. Your work will directly inform and establish a critical feedback loop for our product development roadmap, ensuring future devices are built to meet and exceed customer expectations.

  • Conduct comprehensive analysis of post-launch performance for our products; this includes gathering and synthesizing feedback from a wide range of sources, including sales data, customer feedback, online reviews, social media channels, CXO and field reports
  • Translate complex data and qualitative feedback into compelling narratives and presentations for product teams and senior leadership; your primary objective will be to communicate key insights, pain points, and opportunities in a clear, digestible format that drives decision-making
  • Establish and formalize a continuous feedback loop that funnels post-launch insights directly into the product requirements and roadmap development for the next generation of our portfolio; you will serve as a key advocate for internal stakeholders, driving product enhancements and new features based on data-driven evidence
  • Partner across Boost Mobile teams and channel partners to ensure that feedback is understood and prioritized in the product development cycle
  • 5-7 years of experience in Consumer Wireless, Product Analytics, Consumer Insights, Mobile UX, or a related field
  • Familiarity with Android operating systems and products
  • Strong analytical skills with the ability to gather and interpret data from multiple sources, such as Gemini and other AI-based tools
  • Exceptional communication and presentation skills, with a strong ability to translate data into a clear story and recommendation
  • Experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable
  • Versatile health perks, including flexible spending accounts
  • HSA
  • 401(k) Plan with company match
  • ESPP
  • Career opportunities
  • Flexible time away plan
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