Senior Program Manager (Non-Tech) - ACS OPS Strategic Programs

Adobe • Chicago, IL

6d

About The Position

Strategic Program Manager leading complex, cross-functional programs that directly support business objectives and long-term organizational goals of the Adobe Digital Experience organization. Responsible for structuring and managing multiple programs simultaneously, ensuring initiatives are coordinated, aligned, and delivering measurable impact across the enterprise. Self-starting critical thinker who combines strategic clarity with operational rigor, proactively identifying risks, driving alignment, and ensuring accountability across diverse teams and interested parties. This program manager must demonstrate standard Program Management methodology, ensuring efficiency, scalability, and consistency.

Requirements

• 8+ years of experience in program or portfolio management, preferably in complex, cross-functional environments.
• Bachelor’s degree or equivalent experience.
• Ability to land in a fluid environment and immediately collaborate with SMEs to establish high- to mid-level delivery targets, and build or reshape the roadmap to balance expectations and reality.
• Experience with Project Management Tools (Workfront, Jira, etc) and virtual collaboration tools (SharePoint, Wiki, Miro, etc)

Nice To Haves

• Workfront certification a plus.
• Certification in project/program management (e.g., Project Management Institute’s PMP) a plus.

Responsibilities

• Design, structure, and manage 2–4 programs at a time.
• Translate high-level goals into coordinated program roadmaps, governance models, and measurable outcomes within the Objectives/Key Results (“OKR”) framework.
• Build and maintain a program life cycle based on tangible progress points and deliverables that act as health indicators and allow you to “look around the corner” and identify risks and dependencies on or over the horizon.
• Drive relentless accountability and prioritization by aligning all program activities to defined picture of success, assigning clear ownership and accountability, and subsequently leading and supporting all participants and owners to deliver expected results.
• Use data, team feedback, progress tracking, performance indicators, personal experience, and instincts to monitor program health and progress.
• Identify early signs of slowdown or drift, investigate root causes, and implement corrective actions that balance speed, quality, and sustainability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level