Senior Program Manager - Launch & Deploy - Supply Chain - Seattle

Nordstrom•Seattle, WA

About The Position

If you like driving change and delivering measurable value to an organization – this is an exciting and challenging time to be a part of the Nordstrom Supply Chain. This Sr. Program Manager is driving key investments in the Nordstrom Supply Chain setting the standard for our operating philosophy moving forward. Specifically, this role is focused on the Automation Integration and standardization of new supply chain assets that will move Nordstrom closer to our customers. In addition, the senior program manager uses business acumen and technical proficiency to revitalize existing assets with new technology and capabilities. This person partners with cross functional internal and external stakeholders to see that projects are launched, managed and deployed consistently using the agreed standard project management methodology. A day in the life… Work on projects of high complexity, highly cross-functional, and possessing experience in implementing varying types of automation solutions, warehouse management designs, and integrations using standardized processes and methodology

Requirements

Bachelor’s degree in supply chain, engineering, information systems or similar field
5+ years of progressive project management and project execution experience. This position requires a high degree of project execution (site implementation) knowledge
Proven experience delivering large scale, enterprise projects, that include launching greenfield and brown field (retrofitted) facilities programs
Unique ability to review and accept complete cross functional requirements (engineering, software, site improvement etc.) and manage delivery to those requirements with internal and external partners for successful deployment for scope, timeline and budget
Manage the playbook for deployment to meet business requirements and operational capacity across all stakeholders
Excellent communication and interpersonal skills with the ability to interact with and influence leaders at all levels
Minimum 4+ years technical experience working with supply chain systems (warehouse management, transportation management, order management, ERP etc.)
Travel required 25%+

Nice To Haves

Supply chain expertise in retail or consumer goods preferred; with specific focus on logistics and distribution, fulfillment, manufacturing, or store operations and understanding of industry dynamics
Ideally certified in project management disciplines (Project Management Professional – PMP) or demonstrated like experiences
Superior organizational and problem-solving skills

Responsibilities

Develop and drive adherence to project/program reporting structure across leaders at all levels of the organization
As needed, end to end project ownership from designing to integrating new MHE solutions
Responsible for the delivery of a program to the specification across all internal and external partners.
Translate delivery milestones and budget details aligned to scope from supporting partners into a single managed integrated view to achieve program objectives and maintain program discipline
Develop framework, in partnership with finance and operations, to ensure ROI is achieved
Create program updates across multiple leadership levels—direct program updates to Executive Team level
Assess, manage, resolve and escalate risks and issues.
Facilitate communication clearly and concisely across stakeholder teams, providing transparency to milestones and needs
Train and mentor team members on solutions and best practice in support of site implementations and continuous improvement
Participate in integration meetings to ensure operational workflow, business and system requirements and specifications, adhere to scope and strategic objectives/outcomes
Govern scope change to ensure business processes, system, and/or equipment solutions deliver customer value and is value-accretive
Facilitate and manage all aspects of build, testing, training, change management and other implementation work streams for stability and scale
Lead on-site implementation to ensure business requirements, KPI’s, business objectives/success measures are achieved and/or framework to detect, track, action are in place
Deliver/continuously improve standardized project documentation, template, framework to support implementations
This position may be required to perform other related duties as assigned