About The Position

The Infrastructure Legal Affairs team has an immediate opening for a Senior Program Manager, Infrastructure Legal Affairs who will play a key role in helping our Azure Hardware and Systems Infrastructure legal team improve our legal engagement processes and scale our legal work and resources using Microsoft’s AI technology. This is a unique opportunity for a program manager to help support Microsoft’s rapidly expanding global cloud while using the latest AI innovations. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience.

Nice To Haves

  • Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.
  • Experience navigating matrixed, cross-functional business structures.
  • Program/project/change management in architecting processes to deliver proven legal support at scale and/or a background managing legal operations.
  • Ability to manage, measure, understand and drive progress of complex programs across a diverse group of stakeholders and can think through and address a range of challenges from small to grand and drive toward specified outcomes under deadlines.
  • Desire and ability to work as part of a diverse and inclusive team.
  • Keen business sense, ability to think creatively and strategically, and a sense of humor.
  • The ability to deliver impact through superior collaboration and be a process-oriented thinker with proven execution skills and results orientation.
  • Capability to work efficiently, meet demanding deadlines in a fast-paced environment, prioritize workflow, and adjust to frequent fluctuations in workload and business imperatives.
  • A passion for working in the technology sector and including a keen interest in applying technology, including AI, to improve legal work and efficiency.
  • Proficiency in tools such as SharePoint, PowerBI, Excel, and other project tracking platforms.
  • Training in LEAN Six Sigma or Kaizen process improvement a plus.

Responsibilities

  • Lead the end-to-end management of key process improvement initiatives related to Azure Hardware and Systems Infrastructure workflows, including tracking milestones, managing dependences, and ensuring timely delivery across teams.
  • Collaborate with legal team members to create a rhythm of business, communications plan, and execution strategy for Azure Hardware and Systems Infrastructure program.
  • Provide expertise to produce collateral to ensure stakeholder needs and business objectives are met.
  • Support development and implementation of governance models for decision-making, risk escalation, and accountability.
  • Ensure smooth rollout of process changes through documentation, training, and feedback loops.
  • Support strategic initiatives that support the team’s objectives.
  • Collaborate with legal team members within and across organizational boundaries, including engineering teams, business teams, finance, and other attorneys.
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