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Amazon is seeking an experienced Senior Program Manager to lead fraud management programs that support Amazon Currency Converter (ACC) business. The candidate will be responsible for working with product, machine learning, risk, and operational teams to define fraud management and prevention strategies, launching, managing and optimizing fraud programs deriving from the established fraud prevention strategy, and defining metrics and reporting to monitor program performance. This is a global and cross-functional role, requiring the candidate to leverage their management and leadership capabilities to influence leadership and partner teams, define fraud strategies and operational procedures. The role will own policies and processes and will also be responsible for instituting a scalable mechanism for reporting, metrics setting, and other key processes across multiple owners to track performance. The ideal candidate will be comfortable working independently and across cross-functional teams in a fast-paced, multi-tasked, technical, high energy environment. They should be a creative, innovative, and analytical problem solver with a passion for delivering results. Experience in e-commerce fraud and fraud investigations is a plus.
