Senior Program Manager, Experience, Innovation & Technology

University of Texas at Austin-posted 4 months ago
Full-time • Senior
Austin, TX
251-500 employees
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The Senior Program Manager, Experience, Innovation & Technology is expected to lead a critical workstream within a major hospital construction initiative. This position is responsible for translating innovative concepts into actionable strategies that integrate smart technology, digital systems, research, and human-centered design into a next-generation academic medical center. Reporting to senior leadership, the Program Manager will drive execution across design, construction, IT, and clinical operations, serving as the primary lead for a future-focused hospital build program.

  • Translates Visionary Roadmaps into Executable Plans
  • Converts strategic concepts into actionable project plans across design, construction, IT, operations, and patient experience.
  • Defines scope, milestones, and deliverables for innovation workstreams.
  • Aligns execution plans with institutional goals and regulatory requirements.
  • Establishes governance structures and accountability frameworks.
  • Tracks progress and adjusts plans dynamically.
  • Frames and Drives Innovation Components
  • Leads the conceptualization and integration of smart rooms, embedded research, robotics, and hybrid care models.
  • Identifies emerging technologies and evaluates their application in the hospital environment.
  • Develops implementation strategies for digital navigation, command centers, and automated workflows.
  • Ensures innovation is embedded from design through activation.
  • Balances ambition with feasibility and operational readiness.
  • Collaborates Across Disciplines to Ensure Alignment and Momentum
  • Partners with the CTO, clinical leaders, facilities, and external vendors.
  • Facilitates cross-functional workgroups and decision-making forums.
  • Builds consensus and resolves conflicts across stakeholder groups.
  • Maintains momentum through clear communication and shared goals.
  • Ensures alignment between innovation, clinical operations, and infrastructure.
  • Leads Financial Modeling and Program Integration
  • Develops cost/benefit models for innovation components.
  • Integrates financial analysis into program budgeting and resource planning.
  • Identifies funding opportunities and cost-saving strategies.
  • Supports risk mitigation through scenario planning and forecasting.
  • Communicates financial implications to executive leadership.
  • Champions User-Centered and Future-Ready Design
  • Advocates for environments that prioritize patient, provider, and learner experience.
  • Applies human-centered design principles to space and technology planning.
  • Ensures flexibility, accessibility, and adaptability in design.
  • Incorporates simulation, research, and education needs.
  • Aligns design with sustainability and digital transformation goals.
  • Navigates Ambiguity and Leads Decisively
  • Makes informed decisions in the absence of complete information.
  • Maintains clarity and direction in complex, evolving environments.
  • Encourages experimentation and iterative development.
  • Provides stability and confidence during uncertainty.
  • Acts proactively without waiting for direction.
  • Marginal or Periodic Functions
  • Participates in academic and industry forums on healthcare innovation and design.
  • Supports grant writing and philanthropic engagement for innovation funding.
  • Conducts post-occupancy evaluations and continuous improvement initiatives.
  • Contributes to institutional strategic planning and visioning efforts.
  • Bachelor’s degree in Information Systems, Engineering, Healthcare Administration, or related field.
  • 7+ years leading complex, large scale, and innovative projects in healthcare, technology, or related industries.
  • Demonstrated success managing multidisciplinary innovation initiatives with significant stakeholder coordination.
  • Technologically savvy with a lifelong learner mindset and the ability to quickly understand new and emerging systems.
  • Strong communication skills and technical fluency across engineering, clinical, operational, and executive stakeholders.
  • Familiarity with hospital technologies such as Epic, RTLS, AV systems, and building automation, though deep specialization is not required.
  • PMP certification or equivalent.
  • Master’s degree in Healthcare IT, Engineering, Architecture, or Business.
  • Experience with advanced technologies including robotics, biomedical systems, digital experience platforms, and intelligent infrastructure.
  • Proficient in designing and planning high-tech facilities, ensuring seamless integration of advanced technologies, optimized workflows, and compliance with regulatory standards to support cutting-edge healthcare and research environments.
  • Strong knowledge of academic medicine, clinical research, and simulation, enabling the design of environments that enhance education, training, and scientific advancement in healthcare settings.
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