Senior Program Manager, Enterprise Resilience

Atlassian • San Francisco, CA

83d • $149,400 - $233,825

About The Position

As a Senior Program Manager, People Resilience at Atlassian, you will play a vital role in fostering resilience across various work environments, including Atlassian offices, home offices, and during travel or events. While your primary focus will be on the APAC region, you will have the opportunity to also support similar initiatives across multiple time zones. Reporting to the Business Resilience team, this position emphasizes the enhancement of resilience through innovative processes, state-of-the-art technology, and a proactive culture of preparedness. You will actively contribute to the Health, Safety, and Emergency Management (HSEM) program, driving collaboration throughout Atlassian to strengthen emergency preparedness and response efforts.

Requirements

• 10+ years of relevant experience in emergency management, risk assessment, or business resilience.
• Bachelor’s degree or higher preferred.
• A collaborative, flexible, and self-motivated attitude with a passion for problem-solving.
• Strong communication skills and an inclusive approach to teamwork.
• A “Get S$#@ Done” (GSD) attitude, with a proven track record of delivering results.
• Comfort working in remote and hybrid teams across global time zones.
• Ability to manage multiple work streams and thrive in a dynamic, fast-paced environment.
• Enthusiasm for Atlassian’s mission and values, along with a sense of humor and adaptability.

Nice To Haves

• Experience with Atlassian products (e.g., Jira, Confluence, Trello).
• Proficiency in tools like Alert Media, International SOS platforms, Miro, Google Suite, and Excel.

Responsibilities

• Respond to and support the management of no-notice disruptive incidents affecting Atlassian through the entire emergency management lifecycle and maintain incident tracking.
• Take ownership by consistently reviewing strategies and taking corrective actions to ensure success in preventing, responding to, and recovering from disruptions to people.
• Manage results by skillfully communicating risk assessment goals to teams and prioritizing tasks to ensure high-quality mitigation strategies.
• Improve compliance management by contributing to cross-team projects to improve compliance processes and communicate findings related to deficiencies.
• Support risk management by leading assessment identification across multiple domains and communicating potential risks, developing comprehensive risk response plans, and anticipating barriers by harnessing data analytics for risk trends to ensure agility in response to new risks.
• Contribute to knowledge management by improving training programs based on past experiences and managing knowledge distribution across teams.
• Actively contribute to decisions impacting team resilience and uses data to measure the impact of implemented strategies.
• Develop creative and cultural sensitive solutions to challenges in fostering a culture of personal preparation and resilience.
• Occasional international travel.
• Support related certification and compliance efforts (ISO, SOC2, others).

Benefits

• Health and wellbeing resources.
• Paid volunteer days.
• Equitable, explainable, and competitive compensation programs.
• Eligibility for benefits, bonuses, commissions, and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees