Senior Program Manager Engineering & Construction

Brightspeed • Charlotte, NC

1d

About The Position

The Senior Program Manager, Engineering & Construction oversees the planning, coordination, and execution of large-scale fiber network deployment projects, with a focus on Multi-Dwelling Units (MDUs) and private housing developments. This role manages end-to-end project delivery — including scheduling, vendor management, and performance tracking — to ensure on-time, on-budget completion of complex fiber builds. As a key member of the Brightspeed Enhanced Communities (BEC) Team, the Senior Program Manager drives operational excellence, fosters cross-functional collaboration, and supports continuous process improvement within the Engineering & Construction organization.

Requirements

• Bachelor’s degree in Engineering, Telecommunications, Construction Management, or related field, or equivalent practical experience.
• Minimum 3 years of experience managing fiber construction builds and related infrastructure programs.
• Proven experience leading telecommunications fiber build projects and managing infrastructure service providers.
• Strong understanding of Outside Plant (OSP) design and construction practices.
• Proficiency in engineering and project management tools such as BOSS, IQGeo, and Sitetracker.
• Excellent organizational, analytical, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working cross-functionally across diverse teams.
• Ability to manage multiple priorities under pressure while maintaining quality and budget control.
• Demonstrated leadership skills with the ability to motivate and inspire others.
• Process improvement mindset with a focus on efficiency, scalability, and customer satisfaction.

Nice To Haves

• Master’s degree in Engineering, Telecommunications, or related discipline.
• PMP (Project Management Professional) certification.
• Telecom, Cable, or Internet Service Provider (ISP) industry experience.

Responsibilities

• Lead program management for the development and monitoring of engineering and construction build plans.
• Oversee and manage the full project lifecycle across all vendors, internal teams, and stakeholders.
• Direct local engineers in reviewing and refining mechanized engineering designs to identify and implement redesign opportunities.
• Manage project changes related to engineering design, construction, and resource allocation.
• Provide process support and leadership to internal network teams and external infrastructure service providers.
• Drive cross-functional process improvements to optimize fiber build efficiency and execution.
• Manage fiber deployment programs across multiple market segments, including: – MDUs with fewer than 50 premises – Greenfield and Brownfield MDUs with more than 50 premises – Single-family homes in Homeowner Associations (HOAs)
• Monitor material management and ensure alignment with project schedules and cost controls.
• Collaborate with cross-functional partners to ensure build requirements align with market agreements.
• Promote company culture, fostering collaboration, open communication, and accountability across teams.
• May perform other duties as assigned.

Benefits

• We offer competitive compensation and comprehensive benefits.
• Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health.
• Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees