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As the Senior Program Manager of Digital Marketing Operations, the role will oversee the technical strategy and operations of key marketing channels, including email, SMS, push notifications, united.com, mobile app and Kiosks. This role is responsible for designing and optimizing end-to-end workflows, integrating marketing systems, and driving platform-level automation to support scalable, high-impact campaign delivery. This individual will manage a team focused on digital transformation, delivery enablement, and operational efficiency. This role is critical in driving operational reliability, technical innovation, and the seamless execution of high-volume, omnichannel marketing campaigns.