Senior Program Manager, Digital And Ecommerce Delivery

Abbott Laboratories-posted 7 months ago
$127,300 - $254,700/Yr
Full-time • Senior
Waukegan, IL
Miscellaneous Manufacturing
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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

  • Initiate and Plan IT Projects understanding Abbott's strategic vision and market needs for delivering best in class digital and ecommerce products.
  • Work with Strategic Business and Executive IT Management to establish project goals and business case.
  • Interface with executive management on significant matters often requiring the coordination of activity across organization units.
  • Partner with IT BRMs (Business Relationship Managers) to understand ongoing project demand and balance against capacity.
  • Develop prioritization framework to optimize project delivery leveraging velocity to determine estimates for future demand.
  • Ensure program delivery is aligned with overall strategic goals by balancing tactical solutions with long term technology roadmap.
  • Establish priorities of program teams, select methods and techniques to lead a portfolio of programs to completion.
  • Build a customer obsessed culture that focuses on customer success and brand reputation.
  • Manage IT delivery and product management teams through the discovery, ideation, planning, design and technical development of minimum viable products.
  • Drive timely delivery for a portfolio of projects and platforms.
  • Leverage project delivery best practices to build detailed project plans ensuring dependencies and critical path are identified.
  • Provide Agile best practices across the organization including coaching and mentoring Project Managers, product owners, and developers.
  • Instill a culture of agility, automation and continuous improvement.
  • Monitor and manage program and project performance including financials.
  • Establish frameworks to track milestones, goals and objectives, communicate progress and help identify impediments.
  • Recruit and manage a world class software engineering and digital product organization.
  • Provide effective employee performance management utilizing goals, constructive feedback and coaching for improvement.
  • Coordinate resources to ensure program and business needs are addressed through proactive priority management.
  • Accountable for the supplier resourcing mix strategy for ensuring the successful delivery of the portfolio.
  • Minimum 13 years of experience in delivering large scale IT solutions in an enterprise digital landscape.
  • Experience or familiarity with technologies and best practices in areas not limited to: Digital Marketing, eCommerce, web content management, mobile solutions, social engagement.
  • Experience managing complex programs involving multiple project managers and cross-functional development/testing teams.
  • Demonstrated ability to creatively approach business problems and establish course of action.
  • Strong leadership skills having knowledge of software development practices (e.g. Agile/Scrum, Kanban, SAFe) and tools (e.g. JIRA, Confluence).
  • Excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem-solving skills.
  • Experience working in matrix global organization with strategic sourcing partners.
  • Bachelor's Degree / Master's Degree preferred.
  • Broad IT ability in various disciplines, that include establishing Agile development methodologies, cloud infrastructure, cybersecurity, organization change management.
  • Financial skills and process skills; an understanding of the company's financial practices and goals.
  • Experience managing high performing software engineering teams building custom business solutions in various technologies (e.g. Java, php, JS, react, bootstrap).
  • Hands on software engineering experience preferred.
  • Free medical coverage in our Health Investment Plan (HIP) PPO medical plan.
  • Excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
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