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Rapid7's Managed Detection and Response Service (MDR) is looking for a program manager to sit at the crossroads of our Threat Intelligence, Hunting, and Incident Response Teams. This role requires an individual who has experience driving efficiency and communication between multiple teams, reporting to senior leadership the value/impact of these teams, experience creating new KPIs and metrics, and a background in operationalizing at least one of these three areas. The Program Manager will create the first interlock between our Threat Intelligence, Incident Response, and Hunting teams. Staffed with industry-leading talent in their disciplines these three teams create tremendous added value for Managed Detection and Response customers. The Program Manager will create a connective operational system between the teams to promote a culture of 'iron sharpening iron.' The Program Manager will also play a critical role in reporting to senior leadership the impact of these three teams. For example, they will present regularly to senior leadership about the roadmap of our threat detection team, the impact of the detections being written, and the efficacy of our detection program. They will also provide similar readouts on the impact of our hunting program and incident response teams. The Program Manager will also assist in other projects and programs inside of managed services, at times away from their core responsibilities as needed by the business.
