Senior Program Manager-Data Governance

SOUND TRANSIT•Seattle, WA

75d•$78,000 - $180,000•Hybrid

About The Position

Provide design and management of agency data governance program and services; establishes and implements a data governance and stewardship framework for the agency; manages the quality, scope, schedule, and budget related to assigned program and project(s) and promotes the Strategic Business Services' mission. Serves as key advisor to management and staff on data governance, drives agencywide efforts to accelerate and streamline data access, modernize data management and services, and accelerate excellent use of data in decision making.

Requirements

Data governance practices, business and technology issues related to data management.
Data related government regulatory requirements and emerging trends and issues.
Industry leading data quality and data management practices.
Demonstrated understanding of information management practices including information lifecycle management, data modelling, master data management and carrying out data needs assessments and requirements gathering.
Business processes and information technology needs, including risk and regulatory factors related to data sharing and information management.
Proactive management of resources, priorities; and expert at leading and coaching high-performance teams.
Strong strategic and system thinking, leadership, and relationship management with strong communication skills.
Principles and applications of critical thinking and analysis.
Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, online forms, templates, and databases.
Developing and implementing data governance programs and services.
Establishing and maintaining effective working relationships with cross functional teams, vendors, outside agencies, community groups, and the general public. Working cooperatively with other departments, agency officials, and outside agencies.
Leading cross functional teams across the agency.
Excellent interpersonal and communication skills (both verbal and written). Responding to inquiries and in effective oral and written communication.
Translates project/program requirements into project objectives and tasks, managing task assignment to project resources, and reporting on and managing project scope throughout the lifecycle.
Developing information strategies and information governance frameworks.
Strong background in partnering with technical teams.
Managing large, complex projects and making decisions in fast-paced environments.
Bachelor's degree in Library Science, Information Management, Business Administration, Operations Management or closely related field and five years of experience in information management, data management or data governance; OR an equivalent combination of education and experience.

Responsibilities

Lead agencywide data governance program and delivers a portfolio of services with a focus on improvement of data quality and availability through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architecture.
Develops the strategic vision of the data governance program and aligns it to the data management efforts to a future enterprise information management strategy.
Builds and maintains a detailed audit of agency information assets held in agency systems, as well as the teams and processes that use them.
Develops and implements best practices for business units around the use of metadata and taxonomies.
Defines roles and responsibilities related to data governance and ensures clear accountability for stewardship of the agency's principal data assets.
Coaches the organization around best practices for data collection, transformation, quality testing and storage.
Leads the development and implementation of data quality standards and adoption requirements across the agency.
Guides and trains users through data governance concepts, explaining the benefits of data governance policies and procedures within the context of the user's needs.
Manages schedule and scope of data governance projects.
Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
It is the responsibility of all employees to follow agency safety rules, regulations and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations and/or other employees.
It is the responsibility of all employees to integrate equity and sustainability into everyday work and business practices.
Other duties as assigned.

Benefits

Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Long-Term Disability and Life Insurance.
Employee Assistance Program.
Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Parental Leave: 12 weeks of parental leave for new parents.
Pet Insurance discount.
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Inclusive Reproductive Health Support Services.
Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.