Senior Program Manager, Amazon Logistics , Regional Fleet Operations

Amazon-posted about 1 year ago
Full-time • Senior
Kearny, NJ
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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The Senior Program Manager for Amazon Logistics will oversee the management and growth of the Amazon Last Mile Fleet, ensuring vehicle safety and operational readiness. This role involves leading complex cross-functional projects, collaborating with various stakeholders, and maintaining high standards for fleet performance and safety.

  • Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations.
  • Work autonomously to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions.
  • Measure and manage performance to daily metrics as a Subject Matter Expert (SME) responsible for Delivery Station Fleets.
  • Partner with Amazon Operations leaders, Delivery Service Partners (DSP), and program teams to achieve business goals.
  • Engage Operations and DSP teams on standard work and best practices.
  • Maintain accountability to Fleet standards with in-station presence, audits, and coaching.
  • Synchronize with third-party companies to ensure Best in Class service is provided to the Amazon Fleet.
  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
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