Tulane University-posted 3 months ago
Full-time • Mid Level
New Orleans, LA
Educational Services

The Senior Program Coordinator for Engagement and Outreach supports the engagement and outreach efforts for scholar cohort programs within Newcomb-Tulane College. Working closely with the director, this role is essential in implementing program initiatives, daily cohort operations, and ensuring scholars have access to the academic resources and support they need to thrive. The coordinator maintains strong communication with students, faculty, and university partners, addressing student needs, tracking academic and co-curricular progress, and facilitating resource access. Additionally, this position assists in the collection of data to support the director in tracking student matriculation, retention, academic achievement and engagement. The coordinator also provides individualized support and outreach for a primary caseload of up to 70 students to include First-Time Freshmen (FTF) and second year scholars. The role also involves organizing and coordinating events designed to enhance academic and co-curricular experience for scholar cohorts. Success in this position requires exceptional organizational and communication skills, the ability to collaborate across departments, and a strong commitment to student success in higher education.

  • Support engagement and outreach efforts for scholar cohort programs.
  • Implement program initiatives and manage daily cohort operations.
  • Ensure scholars have access to academic resources and support.
  • Maintain communication with students, faculty, and university partners.
  • Address student needs and track academic and co-curricular progress.
  • Facilitate access to resources for students.
  • Assist in data collection to track student matriculation, retention, and academic achievement.
  • Provide individualized support for a caseload of up to 70 students.
  • Organize and coordinate events to enhance academic and co-curricular experiences.
  • Bachelor's Degree and 1 year of relevant experience OR High School Diploma or Equivalent and 5 years of relevant experience.
  • Ability to manage multiple projects and meet deadlines.
  • Demonstrated ability to work with minimal supervision.
  • Research and Academic Writing skills.
  • Ability to work with student cohorts.
  • Academic Coaching competencies.
  • Proficiency in Microsoft Office programs, Concur, Kronos, SciQuest.
  • Excellent oral and written communication skills.
  • Program development skills.
  • Experience in working individually with students.
  • Master's Degree in Higher Education or a related field.
  • Experience supervising student employees.
  • Experience managing program budgets.
  • Experience working with professors and staff in a university setting.
  • Experience planning programs and events for undergraduate students.
  • Experience supporting undergraduate students from broad backgrounds.
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