The Senior Program Associate assists a wide variety of collections programs and provides a variety of highly skilled administrative functions and tasks under limited supervision. This Sr. Program Associate position is a part of the Collections Team in the Finance department. The core functions of this position include: Initial Collections fee case set up, which involves reviewing reports to identify new cases, researching various State and County systems and databases for supporting information, and communicating with other departments and Collections staff. The role also supports other Collections administrative functions including document identification, uploading and indexing into an electronic data management system, and assigning cases to Collections staff. Additionally, the position administratively supports all Collections program areas including county fees, public assistance overpayments, and estate recovery, and responds to certificate of clearance requests for estate recovery. Other tasks related to Collections casework may also be required. This position works traditional hours within a County office building with some future hybrid options. After training, the position will be hybrid allowing some telework at the discretion of the supervisor.