Senior Program and Communications Manager

No results found•Cedar Rapids, IA

About The Position

The Senior Program Manager is a critical enterprise leadership role responsible for orchestrating cross-organizational programs, establishing governance and execution discipline, and ensuring strategic continuity across all areas of the OneMobility software business. Reporting directly to the General Manager, this role serves as the operational integrator and execution engine for enterprise initiatives, aligning strategy, roadmap execution, delivery teams, and organizational communications into a coherent, well-governed operating model. In addition to program leadership, this role owns the strategic communications cadence for employees, customers, and the market, ensuring that OneMobility’s priorities, progress, milestones, and outcomes are consistently communicated, clearly understood, and reinforced through structured, repeatable mechanisms. Job Description: In the USA, this job profile is EXEMPT and will be not eligible for paid overtime. If you are unsure of what job profile to choose please contact your HR Partner.

Requirements

Senior-level program management discipline (planning, governance, cadence, reporting)
Strong enterprise execution and delivery leadership
Executive-level written and verbal communication skills
Ability to translate strategy into executable programs and narratives
Proven cross-functional leadership without formal authority
Strong organizational skills with attention to detail and follow-through
Comfort operating in transformation and changing environments
Executive presence and stakeholder influence
Ability to manage ambiguity, complexity, and competing priorities
Bachelor’s degree in Business, Communications, Engineering, Marketing, or related field
7+ years of experience in: Program Management, Communications, Strategy, or related roles
Familiarity with SaaS product roadmaps and enterprise delivery models
Experience establishing governance frameworks, execution cadences, and executive reporting

Nice To Haves

Experience in enterprise or B2B software, technology, or transformation environments strongly preferred
Proven experience supporting executive leadership and leading large, cross-functional initiatives

Responsibilities

Enterprise Program Management & Governance Establish execution discipline, continuity, and accountability across all OneMobility initiatives.
Program Ownership: Own and manage enterprise-wide programs spanning Product, Engineering, Operations, Sales, Customer Success, and Marketing.
Governance Framework: Establish and maintain program charters, objectives, success criteria, milestones, dependencies, and escalation paths.
Execution Cadence: Drive operating rhythms (weekly, monthly, quarterly) to maintain momentum, accountability, and delivery focus.
Strategic Alignment: Ensure alignment between business strategy, roadmap commitments, and delivery execution.
Executive Reporting: Prepare executive dashboards, readouts, and program health summaries for the General Manager and leadership team.
Cross-Functional Integration: Serve as the central integrator between leadership and delivery teams, ensuring priorities and commitments remain synchronized across the organization.
Internal Communications Keep employees informed, aligned, and engaged with OneMobility priorities and progress.
Communication Strategy: Lead company-wide internal communications across key channels (intranet, executive messaging, internal campaigns).
Leadership Communications: Serve as a trusted advisor to senior executives; translate complex initiatives into employee-ready narratives.
Change Management: Develop communication plans for change initiatives (organizational shifts, product strategy, systems updates).
Content Creation: Oversee creation and dissemination of engaging content (program updates, milestones, wins, announcements, newsletters, presentations).
Message Consistency: Ensure consistent messaging across functions and geographies.
Customer Communications Provide customers with transparent, predictable communication on OneMobility progress and value.
Customer Messaging Ownership: Own the messaging strategy for customer communication.
Customer Impact Framing: Clearly articulate what changes mean for customers (benefits, expectations, timing).
Cross-Functional Coordination: Gather inputs from Product, Engineering, Customer Success, and Support.
Message Quality: Ensure communications are customer-centric, non-technical, and confidence-building.
Market Communications Strengthen market awareness, credibility, and thought leadership around OneMobility.
External Cadence: Manage market-facing communications cadence across approved channels Thought Leadership: Develop milestone announcements and narratives tied to customer value.
Strategic Alignment: Ensure external messaging aligns with internal communications.
Engagement Tracking: Monitor effectiveness and engagement of market communications.
Special Projects & Strategic Initiatives Lead high-impact, cross-functional initiatives that advance servicing goals and quarterly commitments.
Mission-Critical Initiative Leadership: Own high-impact special projects and strategic initiatives spanning multiple business units, functions, and operating areas.
Strategic and Hands-On Execution: Operate at both a strategic and execution level—defining direction, governance, and success criteria while also stepping in hands-on when needed to drive delivery.
Scope & Planning: Define scope, timelines, stakeholders, and success criteria for each initiative, ensuring clear ownership and accountability.
Surge Support: Provide targeted hands-on support to teams during critical delivery phases or when execution gaps emerge.