Senior Professional Services Software Engineer, Actimize

NICE • Hoboken, NJ

14h • Hybrid

About The Position

As a Senior Actimize Implementation Engineer, you will be responsible for implementing, configuring, and customizing NICE Actimize solutions, primarily using Actimize, SQL, and related technologies, to meet client requirements. You will assess technical feasibility, configure systems, perform thorough testing, and resolve issues through root cause analysis and sound problem-solving. You will also ensure accurate documentation and effective technical communication. Throughout, you will focus on successful client delivery, efficiency, quality, and continuous improvement in both process and solution outcomes.

Requirements

• 3–6 years’ experience in a consulting, professional services, or implementation-focused role
• Prior NICE Actimize solution experience
• WLF/WLX
• Strong SQL skills (MS SQL, Oracle, or similar)
• Experience configuring, implementing, or supporting enterprise software solutions
• Experience working directly with clients or stakeholders in a delivery environment
• Excellent communication and problem-solving skills
• Pro-active and team-oriented approach
• BS degree in Computer Science or related field
• Travel required 0 to 10%

Nice To Haves

• Knowledge of AML, financial crime, or fraud domains (CDD, SAM, WLF/WLX or similar) is a plus
• Knowledge of AML, financial crime, or fraud domains (CDD, SAM, or similar) is a plus
• Integration experience using APIs, databases, files, or messaging systems is a plus
• Familiarity with ETL tools is a plus
• Basic understanding of Java or similar technologies is a plus
• Operating systems: Windows and Linux

Responsibilities

• Analyze the client business model and understand their requirements.
• Support workshops as a functional and technical point of contact to explain Actimize solutions to clients.
• Participate in requirement gathering from clients and support them in aligning Actimize capabilities to business needs.
• Determine technical feasibility by evaluating requirements and proposed solutions.
• Lead implementation efforts end-to-end, owning technical delivery and solution outcomes.
• Configure and customize Actimize solutions using platform capabilities, SQL, and related technologies.
• Enhance existing solutions to match client requirements through configuration, tuning, and optimization.
• Provide insights by collecting, analyzing, and summarizing technical and data-related issues.
• Perform technical troubleshooting, root cause analysis, and implement corrective actions.
• Collaborate with internal teams including R&D, architects, and project managers to drive successful delivery.
• Estimate level of effort, evaluate solution approaches, and provide recommendations to improve implementation processes.
• Apply a sense of urgency, commitment, and focus on priorities to deliver solutions in a timely manner.
• Document and demonstrate solutions by developing clear documentation, configurations, and technical artifacts.

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.
• Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees