Senior Production Automation Support Engineer - Parametric

Morgan Stanley • Seattle, WA

3d • $78,000 - $140,000

About The Position

This role fulfills issue triage for production IT operations/sysops/devops, Automates repetitive tasks for end users while working with development, 3rd party and internal teams Constant exploration of new technologies and solutions Deploy automation as part of the change and release management process Educate end users regarding new or misunderstood features Participate in the continuous improvement process by highlighting new issues to development Investigate logs and correlate failures between applications and databases Understand and demonstrate mastery of internal applications used for the daily business cycles (research, analysis, trading, accounting) Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser. Salary range for the position: $78,000 - 140,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Requirements

• 5+ years of relevant professional experience.
• Experience with SQL including writing and understanding queries
• Experience supporting a 24/7 environment.
• Experience with DevOps tooling including Octopus, JIRA, Confluence or equivalent platforms.
• Scripting/automation and continuous improvement experience
• Experience with Python, and Powershell
• Strong verbal and written communication skills targeted to a variety of audiences including technical and non-technical users
• Experience supporting a Windows based environment including basic server administration
• Experience working with API's
• Experience in a fast paced environment
• Patience and attention to detail is essential

Nice To Haves

• Experience interfacing with cloud based platforms (AWS, SnowFlake, and/or Azure) is a plus
• Experience with JavaScritp a plus
• Experience with Linux/UNIX based platforms is a plus
• Financial industry experience is a plus
• Experience with monitoring platforms such as DataDog is a plus

Responsibilities

• issue triage for production IT operations/sysops/devops
• Automates repetitive tasks for end users while working with development, 3rd party and internal teams
• Constant exploration of new technologies and solutions
• Deploy automation as part of the change and release management process
• Educate end users regarding new or misunderstood features
• Participate in the continuous improvement process by highlighting new issues to development
• Investigate logs and correlate failures between applications and databases
• Understand and demonstrate mastery of internal applications used for the daily business cycles (research, analysis, trading, accounting)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees