Senior Production Automation Support Engineer - Parametric

Morgan Stanley • Seattle, WA

63d • $78,000 - $140,000

About The Position

Our Production Automation team acts as the front line for issues involving all business critical automations/batch/etl jobs while also playing the development/maintenance role for the same jobs. This includes interfacing with internal custom developed, off the shelf, cloud and 3rd party systems. Qualified senior level candidates will have a passion for IT, with excellent communication and organization skills, and be capable of working in a highly collaborative and fast paced environment. Financial services background is strongly encouraged. High energy, a can do attitude, and intense curiosity is required. As a senior member of the team you'll have an opportunity to craft new processes and revise existing documented workflows and aligning daily tasks to your personal efficiencies.

Requirements

• 5+ years of relevant professional experience.
• Experience with SQL including writing and understanding queries.
• Experience supporting a 24/7 environment.
• Experience with DevOps tooling including Octopus, JIRA, Confluence or equivalent platforms.
• Scripting/automation and continuous improvement experience.
• Experience with Python, and Powershell.
• Strong verbal and written communication skills targeted to a variety of audiences including technical and non-technical users.
• Experience supporting a Windows based environment including basic server administration.
• Experience working with API's.
• Experience in a fast paced environment.
• Patience and attention to detail is essential.
• Experience interfacing with cloud based platforms (AWS, SnowFlake, and/or Azure) is a plus.
• Experience with JavaScript a plus.
• Experience with Linux/UNIX based platforms is a plus.
• Financial industry experience is a plus.
• Experience with monitoring platforms such as DataDog is a plus.

Responsibilities

• Fulfill issue triage for production IT operations/sysops/devops.
• Automate repetitive tasks for end users while working with development, 3rd party and internal teams.
• Constant exploration of new technologies and solutions.
• Deploy automation as part of the change and release management process.
• Educate end users regarding new or misunderstood features.
• Participate in the continuous improvement process by highlighting new issues to development.
• Investigate logs and correlate failures between applications and databases.
• Understand and demonstrate mastery of internal applications used for the daily business cycles (research, analysis, trading, accounting).

Benefits

• Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account.
• Life Insurance, Disability and Other Insurance Plans.
• Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually).
• 10 Paid Holidays.
• 401(k).
• Short/Long Term Disability.
• Discretionary bonus component.

What This Job Offers

• Career Level: Senior
• Number of Employees: 5,001-10,000 employees