Senior Product UX Designer

National UniversityCA
85d$78,496 - $105,974

About The Position

The Senior Product UX Designer will play a key role in shaping the next generation of prospective student experiences across NU’s digital ecosystem. This role focuses on designing modern, intuitive, and impactful prospect-facing web experiences that help future learners explore, engage, and enroll with confidence. The ideal candidate is both a strategic systems thinker and a hands-on designer who can translate insights into thoughtful, scalable solutions. Experience working within ecosystems that leverage AI, personalization, and data-informed design is a strong plus, as these elements are central to NU’s evolving digital strategy.

Requirements

  • Bachelor’s degree in design, human-computer interaction, or a related field.
  • Six (6) or more years of experience in product design or UX/UI design, ideally focused on high-impact prospect or customer-facing web experiences.
  • Experience designing for higher education, edtech, or other multi-audience environments preferred.
  • Strong portfolio demonstrating user-centered design across complex digital ecosystems.
  • Proficiency in Figma and experience working within structured design systems.
  • Familiarity with experimentation frameworks and data-informed design processes.
  • Solid understanding of accessibility (WCAG), responsive design, and content structure.
  • Excellent collaboration and communication skills across cross-functional teams.
  • Exposure to AI or personalization platforms, or experience designing within systems that use them.
  • Strategic mindset with the ability to balance big-picture vision with detailed design execution.
  • Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community.
  • Ability to communicate effectively orally and in writing.
  • Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
  • Ability to participate as an active team member of the team and organization and work toward a common goal.
  • Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
  • Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.

Responsibilities

  • Lead the end-to-end design of key prospective student journeys across NU’s website and digital touchpoints.
  • Translate user insights, data, and business goals into elegant, accessible, and conversion-driven design solutions focused on the prospect lifecycle.
  • Contribute to the evolution of NU’s design system with a focus on scalability and personalization for prospect audiences.
  • Design modular components, templates, and interaction patterns that support a cohesive prospect experience at scale.
  • Ensure accessibility, responsive design, and performance best practices are embedded throughout all designs.
  • Collaborate closely with UX research, content strategy, marketing, and engineering to bring prospect-focused designs to life through iterative development.
  • Support testing and optimization efforts (including A/B testing and personalization experiments) to improve prospect engagement and conversion.
  • Stay informed on emerging trends in digital experience, personalization, and user behavior to inform prospect design decisions.

Benefits

  • Comprehensive well-being benefits for you and your family.
  • Competitive pay and benefits packages.
  • Development and advancement opportunities.
  • Remote-first work perks.
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