Senior Product Quality Engineer

JSR Micro•Phoenix, AZ

1d•Onsite

About The Position

Senior Product Quality Engineer play a critical role as technical and quality experts within the Product Quality department. In this position, you will take ownership of the technical and quality interface for a strategic customer, operating independently with minimal managerial oversight. You will lead efforts to resolve performance issues related to JSR Process Materials, including CMP Slurries and Advanced Wet Cleans. This role offers the opportunity to collaborate closely with global QA, QC, Production, and R&D teams to define product specifications, implement control limits, and manage product transfers. Your contributions will be essential in ensuring exceptional product performance and maintaining a high level of customer satisfaction.

Requirements

BS/MS/PHD in Chemistry/Chemical Engineering/Material Science/Physics
3 to 6 years of experience in Process Materials, Photolithography, or Semiconductor Materials.
Practical knowledge and hands-on experience with CMP Slurries and Cleans Chemistry.
Proficiency in Microsoft PowerPoint, Word, Excel, and statistical tools such as JMP.
Strong networking, presentation, and communication skills; self-motivated and effective in collaborative team environments.
Working knowledge of Six Sigma and statistical process control methods.
Strong Communication & Interpersonal Skills – Effectively engage with cross-functional teams and customers at all levels.
Self-Management & Organizational Skills – Demonstrate independence, accountability, and the ability to manage multiple priorities efficiently.
Collaboration & Teamwork – Thrive in team environments and foster productive working relationships across departments and regions.
Decision Making & Problem Solving – Apply sound judgment and analytical thinking to resolve complex technical and quality issues.
Project Management & Planning – Lead and coordinate initiatives with clear timelines, goals, and cross-functional alignment.
Continuous Improvement Mindset – Drive quality and process improvements through data-driven analysis and proactive thinking.
Customer Focused & Innovation Driven – Anticipate customer needs and deliver creative solutions that support long-term partnerships.

Nice To Haves

Familiarity with photoresists, hard masks, anti-reflective coatings, their chemistries, formulations, and associated processing is a plus.
Direct experience operating Slurry and Cleans Equipment is highly desirable.
Hands-on experience with 193nm/248nm scanners/steppers, track systems, CD and defect metrology is preferred.
Mandarin (spoken and written) and/or Japanese language skills are highly preferred.

Responsibilities

Take ownership of technical and quality aspects of JSR products used by assigned customers, maintaining direct communication with customer contacts and internal JSR departments.
Manage customer quality complaints through root cause analysis, containment and preventive actions, and formal closure using 8D reports.
Support the establishment of local capabilities for analytical testing of CMP slurries to address customer needs.
Participate in customer meetings, document discussions, and ensure timely follow-up with internal and external stakeholders.
Communicate and implement process changes impacting finished goods, QC metrology, and raw materials.
Conduct SPC (Statistical Process Control) analysis to monitor trends in finished goods, in-process materials, and raw materials, recommending corrective actions as needed.
Design, execute, and/or coordinate experiments to troubleshoot issues with raw material lots or customer-returned products.
Provide production support for a portfolio of products post-transfer to high-volume manufacturing (T-1 transfer).
Manage assigned raw material suppliers, addressing technical issues, conducting audits, setting specifications, and driving continuous quality improvements.
Support product cost-reduction initiatives while maintaining performance and quality standards.
Build strategic relationships with industry partners to advance company objectives and mitigate quality risks.
Collaborate with global JSR teams to align and execute the company’s global strategy and initiatives.
Identify opportunities for process improvement and contribute to strengthening a quality-focused culture.
Ensure compliance with all safety rules, policies, and procedures; promptly report unsafe conditions to management.
Perform additional tasks as assigned.