Senior Product Quality Engineer

Rockwell Automation • Mequon, WI

1d • Hybrid

About The Position

Rockwell Automation is seeking a Senior Product Quality Engineer to support Operations and Engineering quality activities. This role is critical in ensuring sustained performance and customer satisfaction throughout the product lifecycle. The engineer will collaborate across engineering, manufacturing, product management, and program management teams to establish and execute quality goals, resolve issues, and promote continuous improvement. The QA/QC position will primarily be responsible for quality-related tasks to support unique customer requirements, with the expectation to deliver streamlined processes to continue delivering reliable and quality products. You'll work a hybrid schedule at our facility in Mequon, WI and report to the Team Lead of Product Quality.

Requirements

• Bachelor's Degree in Relevant Field.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The ability to travel 15% of the time.
• Typically requires a minimum of 5 years of related experience.
• Bachelor of Science degree in Electrical Engineering, Mechanical Engineering or equivalent
• 5+ years in quality, manufacturing or field service engineering, with demonstrated experience in both product development (NPI) and post-release support

Nice To Haves

• Experience in post-release quality support, including field issue resolution, RCFA, and continuous improvement initiatives
• Proven effective communication across all organizational levels
• Experience driving outcomes through effective collaboration across cross‑functional teams in a matrix organization.
• Strong analytical and problem-solving skills to drive performance results
• Strong experience in QA tools and methodologies
• Experience with Lifecycle Services, Engineer-to-Order (ETO) or Configured-to-Order (CTO) products
• Proficiency in Microsoft applications (Primarily Excel and PowerPoint, Power BI)
• Experience with Enterprise Resource Planning system, such as SAP.
• Certification in LEAN, Six SIGMA tools and methodologies (Green Belt), CQE, AQE
• Ability to provide key inputs into HW, SW/FW, and product requirements with basic understanding of product and applications

Responsibilities

• Read and interpret technical product documentation with understanding of product usage within customer application and environment.
• Develop and implement a quality management strategy to improve the quality of released solutions and new product designs.
• Demonstrate collaborative partnerships with peers, leaders, and stakeholders across functions.
• Collaborate with global cross-functional teams including engineering, manufacturing, and product management.
• Implement metrics and dashboards to drive ongoing visibility and continuous improvement to quality goals and objectives.
• Lead process improvement efforts that drive systemic improvements in quality and customer issue resolution.
• Facilitate and participate in retrospectives for continuous improvement of products and processes; promote development and tracking of action items.
• Perform risk assessments and implement early preventive mitigation action plans.
• Maintain accountability for high-quality performance throughout the product lifecycle by monitoring field performance, leading investigations, and driving corrective actions to improve customer satisfaction.

Benefits

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees