Senior Product Owner, LTL Express, Road North America

DSVLancaster, TX
1d$112,000 - $130,000

About The Position

The Senior Product Owner, LTL Express is responsible for the strategic development, operational alignment, and commercial growth of DSV’s LTL Express product within the United States and Canada. This role defines the product vision, establishes operational standards, and ensures alignment with the global Road product strategy while supporting consistent service delivery across countries and markets. The Senior Product Owner works closely with operations, commercial teams, and cross-functional stakeholders to develop scalable LTL express logistics solutions that support time-sensitive freight and evolving customer requirements. This role plays a key part in expanding DSV’s LTL Express offering by driving product adoption, supporting sales initiatives, and developing operational frameworks that ensure consistent, efficient, and competitive service across the network

Requirements

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
  • 5+ years of experience in transportation, logistics, freight brokerage, or supply chain operations.
  • Experience working with LTL, express freight, or time-sensitive transportation services preferred.
  • Experience developing or managing logistics products, services, or operational programs strongly preferred.
  • Experience working across cross-functional teams including operations, sales, and product management.
  • Experience working within global or multi-regional logistics organizations preferred.
  • Strong understanding of LTL transportation operations and express service models.
  • Ability to define product standards and translate strategic objectives into scalable operational processes.
  • Strong commercial awareness with the ability to support revenue growth through product development and customer engagement.
  • Strong collaboration skills with the ability to work effectively across operations, commercial, and support functions.
  • Strategic thinking with the ability to identify growth opportunities and develop scalable logistics solutions.
  • Strong analytical and problem-solving skills with the ability to evaluate operational performance and recommend improvements.
  • Excellent communication and stakeholder management skills.
  • Ability to influence cross-functional teams without direct authority.
  • Strong project management and organizational skills.
  • Proficiency in Microsoft Office applications including Excel, PowerPoint, and data analysis tools.

Responsibilities

  • Own the development and strategic direction of the LTL Express product within the U.S. and regional market.
  • Define and maintain product standards, operating procedures, and service expectations aligned with global Road product frameworks.
  • Ensure operational consistency of the LTL Express product across the organization and alignment with corporate standards implemented in other countries.
  • Develop and implement scalable LTL Express service concepts designed to support time-sensitive and specialized freight movements.
  • Partner closely with Operations leadership to implement, scale, and continuously improve the LTL Express product offering across the network.
  • Monitor product performance, service levels, transit reliability, and operational metrics to drive continuous improvement and product evolution.
  • Support the development of standardized service offerings including expedited LTL services, time-definite deliveries, and specialized handling requirements.
  • Partner with Sales and Commercial leadership to drive revenue growth within the LTL Express product segment.
  • Support business development efforts by identifying and pursuing new LTL Express customer opportunities.
  • Collaborate with commercial teams to develop customer-specific logistics solutions that leverage the LTL Express service offering.
  • Participate in customer meetings, strategic account discussions, and solution design sessions to support complex logistics opportunities.
  • Assist Sales teams with product positioning, value proposition development, and competitive differentiation within the LTL Express market.
  • Provide subject matter expertise during RFPs, RFQs, and proposal development related to LTL Express services.
  • Identify opportunities to expand LTL Express services through network enhancements, new service features, and operational efficiencies.
  • Conduct market analysis and competitive benchmarking to identify growth opportunities within the LTL and express transportation sector.
  • Support leadership with strategic recommendations to strengthen DSV’s position in the LTL Express market.
  • Assist in developing go-to-market strategies, product documentation, and internal training programs supporting the LTL Express product offering.
  • Work cross-functionally with operations, IT, finance, and commercial teams to ensure successful product implementation and scalability.
  • Provide guidance and training to internal teams to support consistent service delivery and product adoption.
  • Support the development of operational best practices for LTL Express shipments including service design, operational workflows, and network coordination.
  • Perform other duties and projects as assigned.

Benefits

  • Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
  • Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
  • Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
  • To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
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