Senior Product Owner - Digital Customer Platforms, Underwriting, or Sales Compensation

Guardian Life • Bethlehem, PA

83d • $96,960 - $159,300 • Hybrid

About The Position

As a Senior Product Owner, in Digital Customer Platforms, Underwriting or Sales Compensation, you will be responsible for defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards. The position requires strong knowledge of product journey mapping, business process improvement, and OKR management. Excellent communication and teamwork skills are essential, along with the ability to manage multiple tasks and meet deadlines.

Requirements

• Bachelor's degree or equivalent work experience.
• A minimum of 5-7 years of experience in Digital Customer Platforms and/or Underwriting and/or Sales Compensation product management.
• Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards.
• Strong knowledge of product journey mapping, business process improvement, and OKR management.
• Experience working with cross-functional teams.
• Excellent communication and teamwork skills.
• Ability to manage multiple tasks and meet deadlines.

Nice To Haves

• Experience with Objectives and Key Results (OKR).
• Experience in Product Requirements.
• Experience in Product Backlog Management.
• Experience in Root Cause Analysis (RCA).
• Experience in Solution Delivery.

Responsibilities

• Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and customer needs.
• Work closely with the Product Manager to prioritize and implement process improvements, track progress and communicate updates to stakeholders.
• Define, prioritize, and sequence product features and requirements in the team backlog, ensuring alignment with business goals and customer needs.
• Manage the backlog and roadmap in collaboration with the Tech Lead.
• Break down data requirements into the team backlog and ensure timely and quality delivery of product functionality and desired customer experience.
• Work with data and AI SMEs to ensure data and AI standards are met across applications.
• Conduct go-to-market readiness activities as the team prepares for release, including reviewing the release plan with the PDM.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree