Senior Product Operations Manager

Arcadia

129d • $170,000 - $210,000

About The Position

Arcadia is the global utility data and energy solutions platform. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability. Arcadia’s Enterprise Energy Management Solutions are built on a foundational data platform that has been developed for over a decade and scaled across millions of customer facilities. We transform fragmented data and siloed processes into coordinated, enterprise-wide action with comprehensive solutions including Utility Bill Management, Energy Procurement Advisory, and Sustainability Reporting. Tackling an enterprise client’s most critical energy challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean, cost-effective electrons, we look forward to learning what you would uniquely bring to Arcadia!

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field; preference may be given to advanced degrees such as MBA.
• 5+ years of progressive experience in senior enterprise software / B2B SaaS roles in project/program management or product operations.
• 2+ years of product management experience in software products.
• Demonstrated experience with complex technology integration, including product portfolio consolidation, operational alignment, and legacy technology transformation.
• Deep familiarity with software development lifecycle (SDLC) and Agile methodologies at scale.
• Exceptional problem-solving skills and the ability to think critically, strategically, and holistically across an organization.
• Proven ability to lead and manage complex cross-functional initiatives and collaborate effectively with diverse senior stakeholders and executive leadership.
• Superior analytical skills and extensive experience with data-driven decision-making, including executive-level reporting and KPI definition.
• Exceptional communication, negotiation, and presentation skills, both written and verbal.
• Expert proficiency in enterprise project and program management tools and software (preference to those with JIRA mastery).
• Extensive experience with incident management, operational excellence frameworks, and driving continuous improvement in product organizations.

Responsibilities

• Strategically program manage the entire lifecycle of software products, including long-range planning, advanced development, complex deployments, major launches, and comprehensive post-launch and integration support.
• Lead and program manage critical product launches that span multiple R&D teams with complex product roadmap timelines.
• Identify, design, and implement sophisticated process improvements to significantly enhance operational efficiency, effectiveness, and scalability.
• Drive advanced collaboration with product managers, product marketing, engineers, M&A integration teams, and other senior stakeholders to align timelines, resources, and reporting for critical technology integration initiatives.
• Develop and manage end-to-end executive-level reporting for progress on the product roadmap, including strategic roadmap plans, detailed statuses of in-flight features, critical blockers/dependencies, and high-level risks.
• Establish, manage, and track adherence to leadership-defined processes and best practices across the product organization.
• Champion and drive R&D organizational initiatives that help the organization function more effectively.

Benefits

• Competitive benefits and equity component to the package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees