Senior Product Manager

Actionstep • Denver, CO

234d • $135,000 - $150,000

About The Position

As a Product Manager – Enterprise at Actionstep, your mission is to define and deliver critical platform features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. As Product Manager – Enterprise, you will take ownership of product initiatives from concept through launch and into post-release refinement and lifecycle management. This role demands strong cross-functional collaboration, a keen understanding of enterprise law firm customer needs, and the ability to prioritize trade-offs for both immediate customer impact and long-term platform scalability.

Requirements

• 5+ years in Product Management in a SaaS B2B environment, ideally with experience delivering enterprise-grade platform features.
• Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability.
• Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams.
• Able to distill complex technical concepts into actionable requirements and explain them clearly to both technical and non-technical audiences.
• Experience working in agile product teams, with strong prioritization and execution skills.
• Excellent communication, stakeholder management, and presentation skills.

Nice To Haves

• Experience in legal tech or building tools for highly regulated environments.
• Familiarity with identity and access management (IAM), enterprise IT systems, or data governance tooling.
• Technical fluency in SaaS architecture, especially as it relates to multi-tenancy, secure integrations, or search infrastructure.
• Previous work on global or multi-region product rollouts with compliance considerations (e.g., GDPR, SOC 2, ISO 27001).

Responsibilities

• Own and evolve a number of enterprise-specific product capabilities, such as authentication (SSO), permissions architecture, advanced search, GDPR compliance and secure platform services.
• Engage directly with large and mid-sized law firms to validate needs and pain points, and translate them into scalable product requirements.
• Ensure features are enterprise-ready in terms of scalability, security, configurability, and compliance.
• Drive initiatives from discovery through delivery using agile and design-thinking practices.
• Create clear, well-defined product requirements including PRDs, initiative phases, user stories, specs, wireframes, and user flows.
• Collaborate with engineering and design to bring features to life, ensuring technical feasibility and high-quality outcomes.
• Oversee testing, documentation, training enablement, and rollout planning to ensure successful launches and customer adoption.
• Partner with stakeholders in Engineering, Design, Sales Engineering, Customer Success, and Marketing to ensure alignment and consistent communication across all phases of the product lifecycle.
• Serve as a voice of the enterprise customer internally, ensuring that platform investments are driven by real user needs and business outcomes.
• Maintain ownership of your domain's roadmap, informed by customer feedback, usage data, commercial input, and platform goals.
• Contribute to broader company-level planning by surfacing enterprise insights, risks, and emerging needs.
• Monitor product usage, customer satisfaction, and technical performance post-launch to drive continuous improvements.
• Regularly engage with customers to understand evolving requirements, especially those related to security, scalability, and operational control.
• Stay up to date on legal tech trends, competitive offerings, and broader enterprise SaaS best practices in areas like authentication, permissions, and user management.
• Build and nurture strong working relationships with key internal stakeholders and external enterprise clients.
• Represent the Product team with professionalism and domain confidence during customer calls, partner discussions, and internal demos.
• Support Sales and Customer Success in scoping enterprise requests and setting clear expectations about roadmap direction and feasibility.

Benefits

• Robust medical, dental, vision offerings
• 401K with company match
• Flexible working and PTO
• Take your birthday off
• Frequent team building events
• Fantastic training and development opportunities
• Salary range of 135k-150k

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees