Senior Product Manager

Kontakt • New York City, NY

79d • Hybrid

About The Position

Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time - enhancing operational performance and transforming patient care. We're trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we've quadrupled our ARR in the last 24 months. Backed by Goldman Sachs, we're scaling toward $100M+ ARR in the next two years - and we're looking for a Senior Product Manager to help us build the future of intelligent operations. As a Senior Product Manager at Kontakt.io, you'll be at the intersection of AI, data, and product design, building products that are changing the way hospitals operate.

Requirements

• Have 6+ years of experience in product management or product design, ideally in SaaS, AI, or data-rich systems.
• Have a builder's instinct - you hack in Replit or Loveable for fun, and your first reflex is to make, not to spec.
• Naturally curious, and hungry for knowledge. Your first instinct should be 'I wonder why and how this works this way, let me find out more'.
• You own the outcomes - and the outcomes are ambitious.
• Are obsessed with user experience - making complex systems feel simple, beautiful, and inevitable.
• Balance strategy and execution - you can zoom out to see the whole system and zoom in to ship precision and debate architecture.
• Bring high energy, low ego, and a love for fast, iterative collaboration.

Nice To Haves

• You've shipped products where AI or data changed the workflow, not just the UI.

Responsibilities

• Invent and build, not just improve. You'll push boundaries, rethink workflows, and ask 'what if?' until something extraordinary clicks.
• Design and build AI-first experiences - where models, context, and UX merge to make care operations adaptive and human-centric.
• Own outcomes end-to-end: define the vision, write crisp specs, drive execution, and measure real impact.
• Collaborate cross-functionally with engineering, design, and data science to ship fast, smart, and simple.
• Turn chaos into clarity. You translate ambiguous ideas into strategy, and strategy into beautifully simple product experiences.

Benefits

• Equity in a high-growth company on a clear trajectory toward $400M+ ARR
• Health, dental, and vision insurance
• Paid time off plus 10 paid holidays
• 3-4 days in the office with energetic colleagues and executives that are keen to engage
• The tools, autonomy, and space to build products that matter

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Number of Employees: 101-250 employees