Senior Product Manager

Global Payment Holding Company • Atlanta, GA

77d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Our Senior Product Managers take a leading role in defining, designing, building and bringing to market Global Payments products and capabilities via our API. Working within the Design and Delivery team within the wider Developer Experience and API team, the Senior API Product Manager, will focus on the Global Payments API product offerings with the goal of delivering a world class integration experience for new and existing capabilities for merchants/partners and their developers.

Requirements

• A minimum of 5 years product management experience or experience with starting up and running your own business.
• A passion for API design and documentation using the OpenAPI Specification.
• A background in software engineering is preferable but not essential.
• Self-motivated with a proven track record of delivering success while operating within a team environment.
• A knowledge of payments technologies is preferable but not essential.
• Experience with Stoplight, GitHub, SDKs and Libraries and Developer Portals.
• Experience bringing customer and merchant facing products to market.
• A Bachelor's degree in a business or technology field from a college or university, or comparable market experience or training.
• Excellent presentation and communication skills, with experience presenting up to C-level executives.

Responsibilities

• Create business and functional requirements for the technical delivery teams.
• Diligently design API changes, within your team, to exacting standards using OAS, mock servers and step by step guides.
• Manage the product life cycle, from conception through to product launch and ensuring that the go-to-market needs are met.
• Proactively document changes to product capabilities for publication on internal training sites, developer portals, within marketing collateral as required.
• Work side-by-side with technical Business Analysts, scrum-masters and development team leads to drive efficient and rapid delivery of product needs.
• Facilitate communication across the organization to maintain alignment on the current product state and vision.
• Ensure key stakeholders are aware of impacts and prioritization required.
• Collaborate with User Researchers and Product Designers to better understand customers, their experiences and expectations and work with Product Design to help solve challenges where appropriate.
• Own and drive the vision for a defined set of products/capabilities to solve customer problems.
• Undertake market research and competitor analysis for a defined set of products/capabilities.
• Manage the performance of your products in the market, ensuring the adoption by pilot customers and utilizing customer feedback and product metrics to ensure your products are successful in the market.
• Develop and deliver training to our Regional Product, Sales and Customer Success teams so they can best support their customers.
• Facilitate knowledge sharing and guide Regional Product teams on product management best practices and enable these teams to reach maturity.

Benefits

• Remote work eligibility within the United States.
• Equal employment opportunities without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree