Senior Product Manager

American Express Global Business TravelChicago, IL

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Senior Product Manager, you’ll be the strategic mastermind connecting the dots between user needs, technological innovation, and business goals on a global scale. If you’re passionate about creating products in a B2B SaaS environment that can improve the travel experience, we’d love to meet you.

Requirements

  • Bachelor’s or master’s degree in computer science or equivalent
  • 5+ years of product management experience in data platforms or similar technical domains
  • Strong understanding of data architecture, cloud technologies, and data engineering principles
  • Experience with data platforms like Snowflake, Databricks, or AWS/Azure data services
  • Familiarity with data modeling, ETL processes, and analytics tools
  • Strong strategic perspective; able to see the big picture and roll up your sleeves to push projects through to completion

Nice To Haves

  • Travel industry experience beneficial (airline, hotel, online travel agencies or other travel-tech companies)
  • Able to communicate in a concise and clear way to senior leaders, technical, and non-technical partners from around the world

Responsibilities

  • Understand our company and product objectives, business traveler challenges, and opportunities to improve the travel experience
  • Lead the strategic development and roadmap for our enterprise data platform
  • Build relationships with cross-functional teams at Amex GBT including user experience, engineering, analytics, marketing, commercial, operations, and more to translate customer needs into workable technology solutions, and deliver world-class products
  • Lead the execution of products from inception through deployment and marketing, including prioritization of maximum impact initiatives, anticipating delivery risks and managing trade-offs
  • Pull, analyze, and share data to drive prioritization and decision making
  • Define and drive business outcomes and metrics for your domain
  • Incorporate the latest technology available including AI into products to improve the user experience

Benefits

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
  • In addition to base salary, the anticipated range of which is posted above, this role is eligible for awards under our Equity Incentive Plan.
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