Senior Product Manager

Consensus Cloud Solutions

7d•$125,000 - $145,000•Remote

About The Position

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and is strategically expanding. The company is seeking a highly experienced and strategic Senior Product Manager - Healthcare to define, develop, and execute the roadmap for their next-generation healthcare software products. This role requires an expert understanding of the healthcare technology landscape, regulatory environment, and the application of cutting-edge AI to solve complex patient and provider challenges. The Senior Product Manager will act as the critical link between clinical needs, technical feasibility, and business value, driving significant innovation and measurable impact across the product portfolio.

Requirements

7+ years of product manager experience in healthcare software development.
2+ years as a senior or lead product manager.
High School Diploma required.
Proficiency with key workflow and communication platforms essential for agile delivery, such as Jira for backlog management, Slack for real-time team coordination, and tools like Miro or Figma for collaborative solution design.
Gemini or ChatGPT, effective prompt creation.
Acknowledged subject matter expert in clinical or healthcare domains, translating complex regulatory and workflow requirements into product features.
Exceptional written and verbal communication skills.
Maintains a transparent communication style and promotes trust and empowerment through open access of information.
Demonstrates strong initiative and sense of ownership over assigned responsibilities.
Proactively identifies and champions new strategic initiatives.
Defines and tracks KPIs for a product line, shaping the strategy and creating a compelling product future.
Maintains an evidence-based mentality, prioritizing data and science over seniority or dogma in decision-making.
Knowledge and experience using project management and design collaboration tools, including JIRA, SLACK, FIGMA, and other relevant AI/ML or documentation platforms.
Strong time management skills and the ability to prioritize positive impact items over busy work.
Thrives in ambiguous situations, brings clarity to complex, multi-stakeholder problems, and defines a clear path forward.
Manages competing priorities to keep the product on track.
Manages the development lifecycle for multiple products.
Proactively resolves cross-functional blockers.
Champions a "no scope creep" culture and manages dependencies impacting delivery timelines.
Good communication skills along with the ability to effectively collaborate with cross functional teams.

Nice To Haves

Bachelor's Degree in Health Sciences, Computer Science, or a related technical field is a bonus.
Pragmatic Product Development Certification or similar accredited Product Management certification.
Preference to AI software development for healthcare experience.

Responsibilities

Define, track, and manage product KPIs (Key Performance Indicators) and ensure all product priorities, roadmaps, and requirements are directly aligned with measurable business outcomes and performance targets that align with organizational goals.
Initiate and lead rigorous product discovery efforts, including market research, clinical interviews, and data analysis to identify and validate new product ideation and opportunities, especially those leveraging AI/ML solutions.
Work with product marketing to validate assumptions.
Work directly with UI/UX Design to assure modern, intuitive, and accessible workflow designs that optimize the clinical user experience and adhere to relevant healthcare standards (e.g., A11y).
Author detailed and comprehensive requirements documents, including epics and high-quality user stories, ensuring they account for complex clinical edge cases, interoperability standards (like FHIR), and regulatory compliance (e.g., HIPAA).
Act as the primary interface with Engineering leads to drive technical discovery, clarify system limitations, and define product scope.
Work with engineering to scope, prioritize, and reliably t-shirt size features for accurate roadmap planning.
Own the end-to-end development lifecycle, managing release calendars, ensuring proper defect prioritization based on clinical risk, and authoring/disseminating clear release notes to all stakeholders.
Work with Solution Engineering and Sales to understand, validate, and solve for complex prospect cases and customer needs, ensuring the product can address high-value market scenarios.
Actively mentor other product managers on healthcare technology best practices and product strategy.
May have a direct reporting relationship with one junior Product Manager.
Drive alignment across multiple clinical, technical, and departmental teams to ensure product success and resolve strategic conflicts or competing priorities.
Accurately track time weekly for project accounting and resource planning purposes, reporting on capacity and consumption across initiatives.
Represent the company as a product expert in sales demos, industry trade shows, and customer meetings, evangelizing the product's value proposition to internal and external executive audiences.
Perform other duties and responsibilities as required, assigned, or requested.